You are in Personal Banking

ATM & Branch Help & Support

SearchDBS,Cards,Bank,Loans,Investments

Features
Products
Promo
Blog
Wealth 101
- Investment Articles
- Live & Learn

Login DBS digibank
Card Activation
Download DBS digibank

SearchDBS,Cards,Bank,Loans,Investments

Manage your credit card using digibank app

Block and Replace digibank Credit Card

How to Block and Replace Card via Digibot in digibank by DBS Applications

At a Glance
How to Block and Replaced Card

Manage your credit card using digibank app

Block and Replace digibank Credit Card

How to Block and Replaced Card

Kartu Kredit digibank

Step 1

Enter username and password on digibank app

Kartu Kredit digibank

Step 2

Click icon ‘digibot’ on top right corner

Kartu Kredit digibank

Step 3

To block and replace card, type “Blokir kartu kredit”. Then, type the card category “Kartu Kredit” and choose card that you want to blocked

Kartu Kredit digibank

Step 4

After choosed the card, type reason why you need to block and replace the card “Hilang/Dicuri/Kartu Tertelan di Mesin ATM”. Read Statement about Block Card carefully. Click “di sini” for T&C. Then, choose “Setuju”

Kartu Kredit digibank

Step 5

Yey! Your card already blocked. After that, read Statement about Replace Card. Choose “Ya” if you agree to replace your card

Kartu Kredit digibank

Step 6

After choosed “Ya”, card will be delivered to your valid address in 14 Days. If no other card that you need to blocked, choose “Tidak” to end conversation

Topics

Transaction & Fees

Transfer with No Fees!
QRIS
Top-up & Bill Payment
Debit Card

Investment

Deposit
Bonds
Mutual Funds

Credit Card

Credit Card Comparator
Apply Kartu Kredit Digital
digibank Pay Later
digibank Z Visa Platinum
digibank Live Fresh
digibank Visa Travel Platinum
digibank Visa Travel Signature

About Us

About DBS Indonesia
Announcement

Transaction & Fees

Transfer with No Fees!
QRIS
Top-up & Bill Payment
Debit Card

Loan

Apply Personal Loan
KTA
Cashline

Insurance

Chubb Travel Insurance
Life Insurance (MiFLIP)

Quick Links

Rates & Fees
Foreign Exchanges/Forex
Remittance

Download Now

Need Help?

Phone - 0804 1500 327 or +6221 29852888 (from outside Indonesia).
This Number is Not Used for Outgoing Calls.

Customer Query

Call Centre DBS
Complaint Handling Procedure
Cyber Security

Countries and regions

Indonesia
EN BH
India

Syarat dan Ketentuan Kebijakan Privacy Fair Dealing Vulnerability Disclosure Policy

©2019 PT Bank DBS Indonesia

PT Bank DBS Indonesia is licensed and supervised by the Indonesian Financial Services Authority & Bank Indonesia, and is a guaranteed member of Indonesia Deposit Insurance Corporation (LPS). The maximum deposit value guaranteed by LPS per customer per bank is IDR 2 billion. To check the LPS Guarantee Interest Rate, click here.