Getting information from AI is faster, but it's not necessarily accurate. Be wary of mistaken links and contacts claiming to be from Bank DBS Indonesia.
Safe Tips for Finding Information about DBS Bank Indonesia |
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1. Use official sources from Bank DBS Indonesia website & DBS digibank Application. |
2. Call the DBSI Customer Center number listed on the back of your debit/credit card. The DBSI Customer Center only accepts incoming calls and does not make outgoing calls. |
3. Make sure you receive a message (only one way to the customer) from the official WhatsApp of Bank DBS Indonesia which displays the Bank's name (not the cellphone number) & has a blue tick. |
4. Do not give your OTP, PIN, CVV, or other personal data to anyone, including those claiming to be from a bank. |
Official Contact of PT Bank DBS Indonesia
- DBS digibank Application: Live Chat 24/7 via digibot (chat icon on the top right).
- DBSI Customer Centre: digibank: 0804 1500 327 or +6221 29852888 (from overseas). DBS Treasures & Treasures Private Client: 1500327 or +6221 298 52800 (from overseas). Only used to receive customer calls.
- Official e-mail: dbsicc@dbs.com
Other Official Channels
- WhatsApp Business: +62 85815003270 and +62 81519904657 (for one-way messages from the Bank to customers only).
- Website: https://www.dbs.id
- Facebook: DBS and DBS digibank Indonesia
- Instagram: @dbsbankid and @digibankid
- YouTube: DBS Indonesia and DBS digibank Indonesia
- Tiktok: @digibankid
Stay tuned to Behind The Scam series on Bank DBS Indonesia’s social media to learn more about varoius types of digital fraud.
PT Bank DBS Indonesia is licensed and supervised by the Indonesian Financial Services Authority (OJK) and Bank Indonesia (BI), and also participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program.
