Product Simulation – Cyber Guard This simulation illustrates the benefits of Cyber Guard to help customers understand the coverage and claims process for existing risks.
This simulation does not reflect the full scope of benefits and claim payments. All claims are subject to the applicable policy exclusions, terms, and conditions.
Example Customer: Mr. AB
Type of Risk: Unauthorized credit card transaction due to theft
Loss Amount: IDR 3,500,000
Incident Summary
The customer’s credit card was stolen, and unauthorized transactions were made before the customer contacted the bank to block the card.
Actions Taken by the Customer
Immediately contacted the issuing bank to report the unauthorized transactions so the investigation process could begin Reported the incident to the police and to Chubb. Submitted a Cyber Guard claim with supporting documents and the bank’s investigation results. Claim Simulation Outcome
Based on the policy terms and completeness of the claim documents, the claim was approved. Compensation of IDR 3,500,000 was paid.
Note:
This simulation is for illustration purposes only and does not reflect the full scope of Cyber Guard insurance benefits. Claim payments are subject to the applicable terms, conditions, exclusions, and policy provisions.
TFind the product and service information summary Here
