Important Announcement

DBS Indonesia Branches Operational Hours Resume Normally

We would like to inform you that effective on 2 June 2022, Bank DBS Indonesia branches operational hours will resume normally from 8.30 AM - 3.30 PM (local time) with cut off time for following transaction:

Type of transaction	Cut-off time (local time)
Cheque clearing	10 a.m   Note: For DBS BSD Branch, the cut-off time: 9.30 a.m
Fund transfer through National Clearing System	12 p.m
Fund transfer through Real Time Gross System	12 p.m
Outward Telegraphic Transfer	12 p.m
Tax Payment	1 p.m

For your convenience, we provide digibank by DBS application for you to conduct transaction anytime and anywhere, and Instruction Authorization via Telephone or Instruction Authorization via Email facility.

For more information, please contact Your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).

Information on the Implementation of Stamp Duty on Mutual Fund Transaction Confirmation Documents - Effective 1 August 2022

Dear Valued Customer,

Refers to the following regulation:

• Law No. 10 of 2020 concerning Stamp Duty ("Stamp Duty Law");

• Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities;

• Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty; and

• Letter from the Directorate General of Taxes Number S-143/PBM/PJ/2022 dated February 22, 2022 regarding Letter of Determination of KSEI as Stamp Duty Collector since March 1, 2022

In which it is stated that there is a stamp duty fee on the confirmation document of the Mutual Fund transaction. The stamp duty fee applies to the total accumulated value of Mutual Fund transactions above IDR10 million per day at all Mutual Fund Selling Agents (APERD).

The Customer as the Participation Unit Holder ("PUP")/Investor to bear the stamp duty fee for this Mutual Fund transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Mutual Fund transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.

The calculation of the stamp duty fee is calculated proportionally by KSEI as the collector appointed by the Directorate General of Taxes based on the number of consolidated transactions of all APERDs carried out by the Mutual Fund PUP on a daily basis, a maximum of IDR10,000 per day.

The types of transactions subject to stamp duty include Subscription, Redemption, Switch-in, Switch-out, Reinvestment, Liquidation, Unit Adjustment and/or other types of transactions as determined by the Financial Services Authority (OJK).

Simulation of the calculation of stamp duty charges:

Tanggal Transaksi	Tipe Transaksi	SID No.	Nama	Kode Produk	Kode APERD	Nominal Transaksi (Rp)	Biaya Bea Meterai (Rp)
20220807	Subscription	IDD1	Andi	RD EQ	Bank ABC	20,000,000	2,500
20220807	Redemption	IDD1	Andi	RD MM	Fintech ABC	30,000,000	2,500
20220807	Subscription	IDD1	Andi	RD MM	Bank 123	30,000,000	2,500
20220807	Redemption	IDD1	Andi	RD MM	DBS Indonesia	90,000,000	2,500
20220807	Subscription	IDD2	Dwi	RD FI	DBS Indonesia	50,000,000	10,000
20220807	Subscription	IDD3	Joko	RD EQ	Fintech ZYZ	5,000,000	3,333
20220807	Switch-In	IDD3	Joko	RD FI	DBS Indonesia	6,000,000	3,333
20220807	Switch-Out	IDD3	Joko	RD MM	DBS Indonesia	6,000,000	3,333

Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):

• Customer Andi: IDR2,500,-

• Customer Dwi: IDR10,000,-

• Customer Joko: IDR6,666,-

Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Reksa Dana MMM-YY"

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Information on the Implementation of Stamp Duty on Bond Transaction Confirmation Documents - Effective 1 August 2022

Dear Valued Customer,

Refers to the following regulation:

Government Regulation ("PP") No. 3 of 2022 concerning the Provision of Exemption and Imposition of Stamp Duty Facilities; Regulation of the Minister of Finance ("PMK") Numbers 133 and 134 of 2021 concerning Stamp Duty;

In which it is stated that there is a stamp duty fee on the confirmation document of the Bond transaction of the value Bond transactions above IDR 10 million.

The Customer as the Investor to bear the stamp duty fee for this Bond transaction confirmation document. The application of stamp duty fees to the Customer will be implemented for Bond transactions starting on August 1, 2022 and the debiting of stamp duty fees will be carried out starting September 2022.

The types of transactions subject to stamp duty include Subscription and Redemption and/or other types of transactions at the Bond trading confirmation. 

Simulation of the calculation of stamp duty charges:

Tanggal Transaksi	Tipe Transaksi	SID No.	Nama	Kode Produk	Nominal Transaksi (Rp)	Biaya Bea Meterai (Rp)
7 Agustus’22	Beli	IDD1	Andi	FR089	7,000,000	10,000
7 Agustus’22	Jual	IDD1	Andi	FR065	5,000,000
7 Agustus’22	Beli	IDD2	Roy	FR089	7,000,000	-
20 Agustus’22	Beli	IDD3	Alex	SR017	20,000,000	-

Based on the simulation example above, the stamp duty fees that will be debited by Bank DBS Indonesia in the following month (September 2022):

• Customer ino. Andi: Rp10.000,-
  Total amount Bond transaction in secondary market > Rp 10juta, that Customer will be charged stamp duty by Bank DBS Indonesia = Rp10.000,-

• Customer ino. Roy:
  Total amount Bond transaction in secondary market < Rp 10juta, that Customer shall not be charged stamp duty cost.

• Customer ino. Alex:
  The Customer shall not be charged stamp duty because the Customer buys SR017 in IPO (not in secondary market).

Fees will be debited from the Customer’s savings account at Bank DBS Indonesia which is linked to the Investment Account with the debit description "Biaya Meterai Konfirmasi Transaksi Obligasi Pasar Sekunder MMM-YY"

Note:
Customer transaction detail cab be seen at Digibank applications. 

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Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia

New and Amendment of Terms and Conditions on the document of Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia which will be effective as of 5-July-2022 are as follow:

1. Add definition regarding with Green Savings Account on Section A Article 1.

2. Add definition regarding with Multi Currency Account on Section A Article 1.

3. Add definition regarding Structured Product on Section A Article 1.

4. Add terms and conditions regarding Green Savings Account on Section C Article 4.

5. Add terms and conditions regarding Multi Currency Account on Section C Article 3.

6. Add terms and conditions regarding Products of Other Parties on Section C Article 7a.

7. Add terms and conditions regarding Structured Product on Section C Article 8.

8. Changes on the terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2.

9. Changes on the terms and conditions regarding Instruction Authorization via Email on Section D Article 1.3.

10. Add terms and conditions regarding General Terms Regarding ATM and DBS Debit Card on Section D Article 5a.

Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.

Notification of Bank DBS Indonesia Branches Operational and Monthly Statement Delivery

We would like to inform You that due to Eid Mubarak 1443 H public holiday and mass leave in Indonesia, Bank DBS Indonesia branches will be closed from 29 April - 6 May 2022 and will be operated on 9 May 2022 from 9 a.m. to 2.30 p.m. We would also like to inform You that  the process of delivering Your monthly combined statement April 2022 will experience delays.

E-Statement April 2022 will be sent to the Customer’s registered email address on the 3^rd (third) week of May 2022 (applicable for the Customer who has registered e-Statement facility). The Customer could access e-Statement fast, easy and safe through digibank by DBS Application.

Please ensure that Your registered email address and handphone number in Bank DBS Indonesia is updated to perform the registration of digibank by DBS Application. For email address and handphone number registration and/or updates, please contact Your Relationship Manager.

For hardcopy Monthly Combined Statement will takes delivery times as follow:

• Jabodetabek: 5 working days

• Non - Jabodetabek: 8 working days

Should you have further question, please contact DBSI Customer Centre at  1500-327 or +6221-298-52800 (from overseas).

Changes in VAT for Mutual Fund Transaction and Safe Deposit Box Rental Fees - Effective April 1st 2022

Dear Valued Customer, 

Referring to Law No. 7 of 2021 concerning Harmonization of Tax Regulations, it is stated in Chapter IV- Value Added Tax - article 7 paragraph (1) Value Added Tax Rates are:

1. 11% (eleven percent) which will take effect on 1 April 2022;

2. 12% (twelve percent) which will take effect no later than 1 January 2025

Based on this regulation, effective 1 April 2022, Mutual Fund transaction fees debited from customer accounts and Safe Deposit Box Rental Fees will be subject to 11% VAT.

The arrangement for implementation of 11% Value Added Tax ("VAT") is as follows:

1. For transaction through Branch:

   Transaction Type	Transaction Date	Transaction Fee Debit Date	VAT
   Subscription	31-Mar-22	31-Mar-22	10%
   Switching	31-Mar-22	01-Apr-22	11%
   Redemption	31-Mar-22	01-Apr-22	11%

2. For transaction through digibank by DBS Application:

   Transaction Type	Transaction Date	Input Time	Transaction Fee Debit Date	VAT
   Subscription	31-Mar-22	Before 13.00 WIB	31-Mar-22	10%
   	31-Mar-22	After 13.00 WIB	01-Apr-22	11%
   Switching	30-Mar-22	After 13.00 WIB	01-Apr-22	11%
   	31-Mar-22	Before 13.00 WIB	01-Apr-22	11%
   	31-Mar-22	After 13.00 WIB	01-Apr-22	11%

Please note the following things regarding VAT of Mutual Fund transactions through digibank by DBS Application:

• For Switching transactions inputted on 30 March 2022 after 13.00 WIB and inputted on 31 March 2022 before 13.00 WIB, the "Verification" page will still display the VAT percentage of 10%. However, when Switching transaction fee debited on April 1st the VAT applied will be 11%.

• For Redemption transaction there is no transaction fee charged to customer’s account, therefore no impact caused by this VAT change.

Safe Deposit Box ("SDB") Rental Fees

DBS Indonesia Bank will adjust debited VAT from 10% to 11% for Safe Deposit Box rental fees with following arrangement for implementation of 11% Value Added Tax:

Size	Rental Fee (per year)	Rental payment period (VAT imposition)
		March 2022			01 April 2022 onwards
		(%)	IDR	Total	(%)	IDR	Total
SMALL	IDR500,000	10%	50.000	550.000	11%	55.000	555.000
MEDIUM	IDR750,000	10%	75.000	825.000	11%	82.500	832.500
LARGE	IDR1,000,000	10%	100.000	1.100.000	11%	110.000	1.110.000
GRANDE	IDR1,500,000	10%	150.000	1.650.000	11%	165.000	1.665.000

In relation to SDB rental extension payment period that are due before month April 2022 but the payment is performed on and after month April 2022, then will follow the new VAT provision which is 11%.

SDB Rental Fee Criteria

Size	Rental Fee (per year)	Total Relationship Balance
		IDR500 mio - < IDR 1 bio	IDR 1 bio - < IDR 5 bio	> IDR 5 bio
SMALL	IDR500,000	25% discount, 1 Unit	Free of charge, 1 Unit	Free of charge 1 Unit
MEDIUM	IDR750,000
LARGE	IDR1,000,000
GRANDE	IDR1,500,000	No discount, 1 Unit	25% discount, 1 Unit

• Rental Fees are subject to 11% VAT.

• Key guarantee fee of IDR900,000 borne by customer upfront when opening a Safe Deposit Box.

• Request for Safe Deposit Box rental based on availability in particular branches.

• Safe Deposit Box only apply for Treasures customer whose Total Relationship Balance ≥ IDR 500 mio and maximum 1 Safe Deposit Box per customer.

Temporary Closing Schedule Transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar Asia AS ("MAGOLD")

Dear Valued Customer,

Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product.

Date	Transaction Type	Transaction NAV Date	Settlement Date
25-Jan-22	Purchase	25-Jan-22	26-Jan-22
25-Jan-22	Switching	25-Jan-22	26-Jan-22
25-Jan-22	Resale	25-Jan-22	02-Feb-22
26 Jan – 4 Feb 2022	All transaction	Unable to transact
07-Feb-22	All transaction	Transactions are processed normally

This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from January 26 until February 4, 2022 to celebrate the 2022 Chinese New Year. During that period MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription).

Transaction can be performed on 7 February 2022.

This applicable for transaction channel & all Selling agents.

Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.

Thank you.

Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre

Dear valued Customer,

Thank you for choosing PT Bank DBS Indonesia ("Bank") as your trusted wealth partner, so you can always live with an edge to optimise your wealth confidently.

We would like to inform you that effective on 18 February 2022, DBS Treasures Customer can request Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).

Tax Witholding Slip request covers saving account, current account, fixed deposit and bonds.

Tax Witholding Slip and Bank Reference Letter will be sent through email to the Customer’s registered email address. For hardcopy Bank Reference Letter request, DBS Treasures Customer with total relationship balance below IDR1,000,000,000.- (one billion Rupiah) will be charged with fee of IDR50,000.- (fifty thousand Rupiah).

For more information, please contact DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).

Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation

Hereby, we would like to inform regarding the Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation with detail as follow:

1. The Customer agrees that charges related to the order of Cheque and/or Bilyet Giro book will be debited from the Customer's Account.

2. Referring to Bank Indonesia Circular Letter No. 9/13/DASP dated 19 June 2007 as lastly amended with Bank Indonesia Circular Letter No. 18/39/DPSP dated 28 December 2016 regarding National Blacklist Towing Cheque and/or Giro Blank and its attachment:

   1. The Customer agrees that the Customer will be penalized by freezing the usage rights of Cheque and/or Bilyet Giro, and/or the identity shall be listed in National Blacklist (DHN) in the event of withdrawal of a blank Cheque and/or Bilyet Giro which fulfill the criteria of DHN as per prevailing regulation or due to the identity has been listed in DHN by another bank.

   2. The Customer agrees that the Customer is obliged to report the fulfillment of settlement obligation regarding the blank Cheque and/or Bilyet Giro withdrawal in which the fulfillment must be done within 7 (seven) Business Days after the rejection date.

3. The Customer is required to return the Activation Sheet contained in the Cheque and/or Bilyet Giro book to the Bank before the said Cheque and/or Bilyet Giro is used.

4. In the condition where the Cheque and/or Bilyet Giro has been used/drawn/cleared without prior activation, the Bank’s Staff will perform callback to the Customer to activate the Cheque/Bilyet Giro book. If the Customer is unable to be contacted, the Bank has the right to activate the Cheque and/or Bilyet Giro book.

5. After the Cheque and/or Bilyet Giro book is received by the Customer directly or through of Power of Attorney to the appointed party, the Customer is fully responsible for the use of the said Cheque/Bilyet Giro book.

Effective December 15^th, 2021, orders for Cheque and/or Bilyet Giro book must  use the Cheque/Giro book Request Form which You can get here. The order sheet in the Cheque and/or Bilyet Giro book is no longer valid.

For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).