Important Announcement
Important Announcement
Changes in Transaction Limit and Fee of Fund Transfer through Bank Indonesia National Clearing System
In accordance to Bank Indonesia regulation No. 21/8/PBI/2019 regarding Management of Fund Transfers and Scheduled Clearing by Bank Indonesia, we would like to inform you that there is changes in transaction limit and fee of fund transfer through Bank Indonesia National Clearing System that will be effective on 1 September 2019.
Provision | Current provision | New provision |
| Transaction limit | Maximum IDR500,000,000 (five hundred million Rupiah) | Maximum IDR1,000,000,000 (one billion Rupiah) |
| Fund Transfer Fee | IDR5,000 (five thousand Rupiah) | IDR3,500 (three thousand five hundred Rupiah) |
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Digibank Saving Interest Rate Changes
Effective on 1 August 2019, digibank Saving interest rate are as follow:
Balance (IDR) | Interest rate (p.a) |
| <100 million | 0,5% |
| >100 million | 1% |
For more information, please contact your Treasures Relationship Manager or DBSI Customer Centre at 1500 327
Jakarta, June 20, 2019
Announcement of Interest rate Saving Account and Current Account
Dear Valued Customer,
Effective 1 August 2019 changes will take effect for interest rate Saving Account and Current Account.
For more information, please contact your Treasures Relationship Manager
Jakarta, May 31, 2019
Announcement of National Eid Mubarak Holiday 2019
Dear Valued Customer,
Due to the National Eid Mubarak holiday 1 Syawal 1440 Hijriah & joint holidays 2019, operational activities of PT Bank DBS Indonesia (the "Bank") will be as follows:
Friday, 31st May 2019
The Bank is operating as usual
Monday - Friday, 3rd - 7th June 2019
No bank activity (Bank closed)
Monday, 10th June 2019
The Bank is operating as usual
Jakarta, 20 February 2019
DBS Sub Branch Office relocation,
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we will consolidate our branch network, as follow:
| Efective Date | Branch Office | Operational Activities will be transferred to |
| 11-Feb-19 | KCP Mangga Dua Mall | KCP Pantai Indah Kapuk |
| 25-Feb-19 | KCP Metro Pondok Indah | KCP Pondok Indah |
| 11-Mar-19 | KC Semarang | KC Semarang Pandanaran |
| 25-Mar-19 | KCP Puri Indah | KCP Puri |
| 08-Apr-19 | KC Medan Uni Plaza | KC Medan Imam Bonjol |
| 29-Apr-19 | KCP Kota | KCP Tomang |
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Thank you.
Best Regards,
PT Bank DBS Indonesia
Prime Customer Services Provisions
Dear Valued Customer,
Please note that effective on 18 March 2019, there are changes in the provisions of Prime Customer Services as following:
- Should the Customer’s monthly average total relationship balance below the minimum balance requirement of DBS Treasures in 12 (twelve) consecutive months, then the Customer’s segmentation will be adjusted in accordance to current provisions.
- Should the Customer’s monthly average total relationship balance in 12 (twelve) consecutive months is IDR 0 (zero balance) and the account is inactive, then the Customer’s account(s) will be closed.
Dear Valued Customer,
Due toChinese New Year 2019, operational activities of PT Bank DBS Indonesia (the "Bank") will be as follows:
Monday, 4 February 2019
The Bank is operating as usual
For tax payment service is available until 17.00 local time
Tuesday, 5 February 2019
No bank activity (Bank closed)
Wednesday, 6 February 2019
The Bank is operating as usual
Change in the Authorization for Telephone Instructions
For your convenience in executing Mutual Fund, Bond and Structured Product transaction, now you can directly enjoy the Telephone Instruction facility without submitting the original wet-signed document.
We always committed maintaining the security of your transaction.
For details, kindly click the attached document.
Phone instruction agreement
DBS Surabaya Darmo Sub Branch Office relocation
Dear Valued Customer,
In accordance to our commitment to provide better services to our customer, we hereby inform you that effective 6 August 2018 PT Bank DBS Indonesia (“Bank DBS Indonesia”) Surabaya Darmo Sub Branch Office will move to the new following address:
Bank DBS Indonesia Surabaya Sungkono Sub Branch Office
Jl. Mayjen Sungkono 91
Surabaya – Jawa Timur
To ensure the relocation process works properly, our office will continue to operate with limited services until August 31, 2018. We are committed to always provide better service to you. Should you require any further assistance, please contact your Treasures Relationship Manager or DBSI Customer Centre
at 1500 327.
Thank you for your attention.
Consumer Banking Group
PT Bank DBS Indonesia
DBS Branch Office Relocation
July 2, 2018
Dear Valued Customer,
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we have consolidated our branch network, as follow:
| Effective Date | Branch Office | Operational Activities will be transferred to |
| 16 Juli 2018 | KCP Jembatan Lima* | KCP Juanda |
| 23 Juli 2018 | KCP Dharmawangsa* | KCP Kemang |
| 6 Agustus 2018 | KCP Surabaya Bukit Darmo* | KCP Surabaya Sungkono |
| 13 Agustus 2018 | KCP Surabaya Sungkono 2* | KCP Surabaya Sungkono |
| 27 Agustus 2018 | KC Bandung Juanda* | KC Bandung Dago |
* subject to approval from Financial Service Authority (“OJK”)
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Thank you.
Change of USD Agent Bank
25 August 2017
Dear Customer,
Please be informed that we will be changing USD agent bank from BNY Mellon to Wells Fargo Bank.
The details are as follow:
Bank : Wells Fargo Bank, N.A.
SWIFT : PNBPUS3N
ABA No : 026005092
CHIPS ID : 0509
Account No : 2000191002973
Account Name : PT Bank DBS Indonesia
To minimize delays in the settlement of your USD-related transaction, kindly ensure that your system and records (that currently make references to DBS USD account with BNY Mellon, if any) are updated accordingly, no later than 8 September 2017.
You are also advised to inform your business partners (vendors, suppliers, bankers) of this change to update their records, no later than 8 September 2017.
Should you require any clarifications, please contact your Relationship Manager.
Branch Activities Transfer
15 June 2017
Dear Valued Customers,
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we have consolidated our branch network, as follow:
| Effective Date | Branch Office | Operational Activities will be transferred to |
|---|---|---|
| 10 July 2017 | KCP Tanah Abang | KCP Puri Indah |
| 17 July 2017 | KCP Glodok | KCP Kota |
| 24 July 2017 | KCP Bogor | KCP Pondok Indah |
| 31 July 2017 | KCP Pasar Baru | KCP Sunter |
| 31 July 2017 | KCP Pluit | KCP Pantai Indah Kapuk |
| 7 August 2017 | KCP Medan Gatsu* | KCU Medan Uniland |
| 14 August 2017 | KCP Surabaya Pasar Atum* | KCP Surabaya Sungkono |
*subject to OJK approval
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Adjustment Interest Rate DBS Maxi
14 February 2017
Please be informed regarding interest rate adjustment on DBS Maxi Saving Account and Current Account effective August 7th 2017, as follow :
| DBS Maxi SA & CA | Interest Rate |
|---|---|
| 0- <IDR 9.999.999 | 0.00% |
| IDR 10.000.000 - < Rp 99.999.999,- | 0.50% |
| >Rp 100.000.000,- | 1.00% |
| FFD SA & CA | 2.50% |
Should you require any further assistance, please contact Bank DBS Indonesia Customer Center at 1500 327 or Treasure Relationship Manager.
Adjustment Interest Rate DBS Saving Account Plus
11 April 2017
Please be informed regarding interest rate adjustment on DBS Saving Account Plus IDR effective June 1st 2017, as follow:
| SA Plus | Interest Rate |
|---|---|
| 0- <IDR 10,000,000 | 0,00% |
| IDR 10,000,000 - < IDR 250,000,000 | 0,50% |
| IDR 250,000,000 - < IDR 500,000,000 | 1,50% |
| IDR 500,000,000 - < IDR 1,000,000,000 | 3,00% |
| > IDR 1,000,000,000 | 4,00% |
Should you require any further assistance, please contact Bank DBS Indonesia Customer Center at 1500 327 or Treasure Relationship Manager.
Adjustment of Minimum Balance for DBS Airport Assistance & Limousine Unlimited Service
27 March 2017
As a loyal DBS Treasures customer, your exclusivity is our utmost priority. In effort to enhance your travel privileges, DBS Airport Assistance & Limousine unlimited service will require a new minimum balance of IDR 3,000,000,000 effectively starting on June 1st 2017 unlimited over the year.
Along with these changes, we prepare special program & cashback for our loyal Treasures Customers who have funds in the ranging from IDR 1,000,000,000 up to IDR 3,000,000,000, will be given exclusive benefits such as:
- 2 (two) free vouchers for Airport Assistance & Limousine service that can be used for the entire year of 2017 for all DBS Treasures customers
- Cash reward up to IDR 2,500,000, terms and conditions applied
For more information, read here
Common Reporting Standard (CRS)
4 Oktober 2016
PT Bank DBS Indonesia will effectively implement Common Reporting Standard (CRS) starting from 3 January 2017. CRS is an international reporting standard as a prove of Indonesia Government along with Organization of Economic Cooperation and Development (OECD) to prevent tax evasion and protect the integrity of the current taxation system. Under CRS, Bank has to identify your tax residency status. If you are a tax resident in a country which has signed Competent Authority Agreement with Indonesia, Bank may disclose your account information to Indonesia Financial Service Authority (OJK) and tax authorities in Indonesia and/or other authorities to tax authorities on Partnering Countries or Jurisdiction Partner.
DBS Bank Indonesia Support e-KTP Program
4 Oktober 2016
Click here for more details
Monthly Statement to Push Statement
1 Mei 2016
Dear Valued Customer,
Effective 1st June 2016 we will be converting Monthly Statement delivery service from mail to the Customer’s email address (Push Statement). For your conveniences in accessing Monthly Statement, please register your email address through your Relationship Manager (RM) or visit our nearest branch.
Should your need further information, please contact your RM or DBSI Customer Centre at 1500 327 / 69 327 via mobile phone.
DBS MiWealth Protection Launch 2016
22 March 2016
PT Bank DBS Indonesia (“DBS Indonesia”) with Manulife held an event titled "Grow Confidently, Live More". This event is the launching of Manulife insurance product called MiWealth Protection, held on March 3rd, 2016, at the ballroom of Hotel Mulia Senayan, Jakarta.
With Prita Gozie, Financial Planner, as the main speaker who talked about how to grow the portfolio from financial planning perspective in the situations of market volatility, this event also presents Rich Russell, winner of The Next Mentalist with a very interesting hologram performances.
On this occasion DBS also provides 'Closing on The Spot' Promo to Customer who attended this event, this was our token of appreciation to Customers who have entrusted DBS to become their banking partner.
At the end of the event, the lucky Customers get prizes such as iPad Pro, Samsung Galaxy S7, Travel and Shopping Vouchers.
Ammendment of Bank Indonesia Regulation Related To Foreign Exchange Transaction Against Rupiah
29 February 2016
In accordance with SEBI No.17/49/DPM and SEBI No.17/50/DPM which are the technical guide for PBI No. 16/16/PBI/2014 as lastly amended by PBI No. 17/15/PBI/2015 (Foreign Exchange Transaction Against Rupiah between Banks and Domestic Party) and PBI No. 16/17/PBI/2014 as lastly amended by PBI No. 17/16/PBI/2015 (Foreign Exchange Transaction Against Rupiah between Banks and Foreign Party), the supporting documents that apply to foreign exchange transactions against Rupiah more details as per appendix LIST OF UNDERLYING DOCUMENTS - EFFECTIVE 1 MARCH 2016. Furthermore, some of changes that listed in Bank Indonesia Circular Letter mentioned above, as follows:
- Increased Forward sell threshold without underlying transaction from USD 1 million to USD 5 million or its equivalent / transaction / customer.
- Prohibition of using Securities of Bank Indonesia (SBBI) in foreign currencies as underlying document of buy foreign exchange against rupiah, through spot and / or derivatives transactions is not allowed.
- Proof of ownership foreign currency funds in domestic and overseas can be used as underlying documents for foreign currency transactions Forward Sell, with the condition where amount and transaction period of the transaction is no more than amount and period of fund ownership.
- Changes to the Underlying Transactions on credit-related, became as follows:
a) Applied only to loans that have been disbursed (excluding undisbursed loan)
b) Maximum period and amount of foreign currency transactions is the same as period and credit withdrawal amount
- Settlement of forward sell transactions shall not exceed the threshold and / or full settlement forward sell transaction with the underlying foreign currency funds ownership
For further detail, please refer to:
Announcement in RTGS & SKN Limit Changes
10 November 2015
In accordance with Letter from Bank Indonesia No. 17/53/DPSP regarding Implementation Plan of BI-RTGS system, BI-SSSS dan BI-ETP Generation II dated 10 November 2015, hereby we would like to inform you on limit changes applied to transfer limit amount of BI-RTGS System and SKN effective 16 November 2015:
- Fund transfer through BI-RTGS System will be applied for amount above IDR 500.000.000,00 per transaction
- Fund transfer through SKN is available for any amount (no limitation)
Effective on 1 July 2016
- Fund transfer through BI-RTGS System will be applied for amount above IDR 100.000.000,00
- Fund transfer through SKN is applied for any amount up to IDR 500.000.000,00
For more information, please contact:
DBSI Customer Centre at 1500 327 or 69327 (via mobile phone)
Changes in Accelerated Repayment Fee and Cancellation of Dana Bantuan Sahabat Facility
22 September 2015
We would like to inform you on fee changes applied for Dana Bantuan Sahabat facility as follows:
Accelerated repayment fee | 8% from loan balance and other charges |
Cancellation fee | 8% from loan balance and other charges |
These changes is effective as of December 1st, 2015.
For more information, please contact 24 hours service DBSI Customer Centre at 1500 DBS (1500 327) or 69 DBS (69 327) from your cellphone.
Ammendment of Bank Indonesia Regulation Related to Foreign Exchange Transaction Against Rupiah
September 4, 2015
In accordance with PBI No.17/13/PBI/2015 and PBI No.17/14/PBI/2015 which are the Second Amendment of PBI No. 16/16/PBI/2014 (Transaction of Foreign Exchange against Rupiah between the Bank and the Domestic Parties) and PBI No.16/17/PBI/2014 (Transaction of Foreign Exchange against Rupiah between the Bank with the Foreign Parties):
- The threshold to purchase Foreign Currency against Rupiah by the Customer to the Bank through Spot transactions which require to have the Underlying Transaction, are lowered from USD 100,000.00 (one hundred thousand US dollars) to USD25,000.00 (twenty five thousand US dollars) or its equivalent per month per customer.
- In the case of the nominal value of the Underlying Transaction is not in the multiples of USD 5,000.00 (five thousand US dollars) then the nominal value of the Underlying Transaction can be rounded up to the multiples of USD 5,000.00 (five thousand US dollars).
Obligation to Use Rupiah in Domestic Transaction
June 29, 2015
In accordance with Bank Indonesia Regulation No. 17/3/PBI/2015 dated March 31, 2015 and Bank Indonesia Circulation Letter No. 17/11/DKSP dated June 1, 2015 regarding Obligation of Utilization of Rupiah in the Territory of Republic of Indonesia, every bank that operates in Indonesia is obligated to inform its customer that effective July 1, 2015, all transactions executed in the Territory of Republic of Indonesia, either conducted by resident or non-resident, in the form of cash transaction or non-cash transaction shall use Rupiah currency.
