Important Announcement
Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia
New and Amendment of Terms and Conditions on the document of Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia which will be effective as of 5-July-2022 are as follow:
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Add definition regarding with Green Savings Account on Section A Article 1.
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Add definition regarding with Multi Currency Account on Section A Article 1.
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Add definition regarding Structured Product on Section A Article 1.
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Add terms and conditions regarding Green Savings Account on Section C Article 4.
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Add terms and conditions regarding Multi Currency Account on Section C Article 3.
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Add terms and conditions regarding Products of Other Parties on Section C Article 7a.
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Add terms and conditions regarding Structured Product on Section C Article 8.
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Changes on the terms and conditions regarding Instruction Authorization via Telephone on Section D Article 1.2.
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Changes on the terms and conditions regarding Instruction Authorization via Email on Section D Article 1.3.
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Add terms and conditions regarding General Terms Regarding ATM and DBS Debit Card on Section D Article 5a.
Click here to view the Terms and Conditions for Opening and Managing Individual Accounts of PT Bank DBS Indonesia.
Notification of Bank DBS Indonesia Branches Operational and Monthly Statement Delivery
We would like to inform You that due to Eid Mubarak 1443 H public holiday and mass leave in Indonesia, Bank DBS Indonesia branches will be closed from 29 April - 6 May 2022 and will be operated on 9 May 2022 from 9 a.m. to 2.30 p.m. We would also like to inform You that the process of delivering Your monthly combined statement April 2022 will experience delays.
E-Statement April 2022 will be sent to the Customer’s registered email address on the 3rd (third) week of May 2022 (applicable for the Customer who has registered e-Statement facility). The Customer could access e-Statement fast, easy and safe through digibank by DBS Application.
Please ensure that Your registered email address and handphone number in Bank DBS Indonesia is updated to perform the registration of digibank by DBS Application. For email address and handphone number registration and/or updates, please contact Your Relationship Manager.
For hardcopy Monthly Combined Statement will takes delivery times as follow:
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Jabodetabek: 5 working days
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Non - Jabodetabek: 8 working days
Should you have further question, please contact DBSI Customer Centre at 1500-327 or +6221-298-52800 (from overseas).
Changes in VAT for Mutual Fund Transaction and Safe Deposit Box Rental Fees - Effective April 1st 2022
Dear Valued Customer,
Referring to Law No. 7 of 2021 concerning Harmonization of Tax Regulations, it is stated in Chapter IV- Value Added Tax - article 7 paragraph (1) Value Added Tax Rates are:
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11% (eleven percent) which will take effect on 1 April 2022;
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12% (twelve percent) which will take effect no later than 1 January 2025
Based on this regulation, effective 1 April 2022, Mutual Fund transaction fees debited from customer accounts and Safe Deposit Box Rental Fees will be subject to 11% VAT.
The arrangement for implementation of 11% Value Added Tax ("VAT") is as follows:
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For transaction through Branch:
Transaction Type
Transaction Date
Transaction Fee Debit Date
VAT
Subscription
31-Mar-22
31-Mar-22
10%
Switching
31-Mar-22
01-Apr-22
11%
Redemption
31-Mar-22
01-Apr-22
11%
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For transaction through digibank by DBS Application:
Transaction Type
Transaction Date
Input Time
Transaction Fee Debit Date
VAT
Subscription
31-Mar-22
Before 13.00 WIB
31-Mar-22
10%
31-Mar-22
After 13.00 WIB
01-Apr-22
11%
Switching
30-Mar-22
After 13.00 WIB
01-Apr-22
11%
31-Mar-22
Before 13.00 WIB
01-Apr-22
11%
31-Mar-22
After 13.00 WIB
01-Apr-22
11%
Please note the following things regarding VAT of Mutual Fund transactions through digibank by DBS Application:
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For Switching transactions inputted on 30 March 2022 after 13.00 WIB and inputted on 31 March 2022 before 13.00 WIB, the "Verification" page will still display the VAT percentage of 10%. However, when Switching transaction fee debited on April 1st the VAT applied will be 11%.
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For Redemption transaction there is no transaction fee charged to customer’s account, therefore no impact caused by this VAT change.
Safe Deposit Box ("SDB") Rental Fees
DBS Indonesia Bank will adjust debited VAT from 10% to 11% for Safe Deposit Box rental fees with following arrangement for implementation of 11% Value Added Tax:
Size | Rental Fee (per year) | Rental payment period (VAT imposition) | |||||
March 2022 | 01 April 2022 onwards | ||||||
(%) | IDR | Total | (%) | IDR | Total | ||
SMALL | IDR500,000 | 10% | 50.000 | 550.000 | 11% | 55.000 | 555.000 |
MEDIUM | IDR750,000 | 10% | 75.000 | 825.000 | 11% | 82.500 | 832.500 |
LARGE | IDR1,000,000 | 10% | 100.000 | 1.100.000 | 11% | 110.000 | 1.110.000 |
GRANDE | IDR1,500,000 | 10% | 150.000 | 1.650.000 | 11% | 165.000 | 1.665.000 |
In relation to SDB rental extension payment period that are due before month April 2022 but the payment is performed on and after month April 2022, then will follow the new VAT provision which is 11%.
SDB Rental Fee Criteria
Size |
Rental Fee (per year) | Total Relationship Balance | ||
IDR500 mio - < IDR 1 bio | IDR 1 bio - < IDR 5 bio | > IDR 5 bio | ||
SMALL | IDR500,000 |
25% discount, 1 Unit |
Free of charge, 1 Unit |
Free of charge 1 Unit |
MEDIUM | IDR750,000 | |||
LARGE | IDR1,000,000 | |||
GRANDE | IDR1,500,000 | No discount, 1 Unit | 25% discount, 1 Unit |
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Rental Fees are subject to 11% VAT.
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Key guarantee fee of IDR900,000 borne by customer upfront when opening a Safe Deposit Box.
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Request for Safe Deposit Box rental based on availability in particular branches.
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Safe Deposit Box only apply for Treasures customer whose Total Relationship Balance ≥ IDR 500 mio and maximum 1 Safe Deposit Box per customer.
Temporary Closing Schedule Transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar Asia AS ("MAGOLD")
Dear Valued Customer,
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS ("MAGOLD") product.
Date | Transaction Type | Transaction NAV Date | Settlement Date |
25-Jan-22 | Purchase | 25-Jan-22 | 26-Jan-22 |
25-Jan-22 | Switching | 25-Jan-22 | 26-Jan-22 |
25-Jan-22 | Resale | 25-Jan-22 | 02-Feb-22 |
26 Jan – 4 Feb 2022 | All transaction | Unable to transact | |
07-Feb-22 | All transaction | Transactions are processed normally |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from January 26 until February 4, 2022 to celebrate the 2022 Chinese New Year. During that period MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription).
Transaction can be performed on 7 February 2022.
This applicable for transaction channel & all Selling agents.
Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.
Thank you.
Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre
Dear valued Customer,
Thank you for choosing PT Bank DBS Indonesia ("Bank") as your trusted wealth partner, so you can always live with an edge to optimise your wealth confidently.
We would like to inform you that effective on 18 February 2022, DBS Treasures Customer can request Tax Witholding Slip and Bank Reference Letter through DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).
Tax Witholding Slip request covers saving account, current account, fixed deposit and bonds.
Tax Witholding Slip and Bank Reference Letter will be sent through email to the Customer’s registered email address. For hardcopy Bank Reference Letter request, DBS Treasures Customer with total relationship balance below IDR1,000,000,000.- (one billion Rupiah) will be charged with fee of IDR50,000.- (fifty thousand Rupiah).
For more information, please contact DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation
Hereby, we would like to inform regarding the Terms and Conditions Update for Cheque/Bilyet Giro Book Request and Activation with detail as follow:
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The Customer agrees that charges related to the order of Cheque and/or Bilyet Giro book will be debited from the Customer's Account.
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Referring to Bank Indonesia Circular Letter No. 9/13/DASP dated 19 June 2007 as lastly amended with Bank Indonesia Circular Letter No. 18/39/DPSP dated 28 December 2016 regarding National Blacklist Towing Cheque and/or Giro Blank and its attachment:
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The Customer agrees that the Customer will be penalized by freezing the usage rights of Cheque and/or Bilyet Giro, and/or the identity shall be listed in National Blacklist (DHN) in the event of withdrawal of a blank Cheque and/or Bilyet Giro which fulfill the criteria of DHN as per prevailing regulation or due to the identity has been listed in DHN by another bank.
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The Customer agrees that the Customer is obliged to report the fulfillment of settlement obligation regarding the blank Cheque and/or Bilyet Giro withdrawal in which the fulfillment must be done within 7 (seven) Business Days after the rejection date.
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The Customer is required to return the Activation Sheet contained in the Cheque and/or Bilyet Giro book to the Bank before the said Cheque and/or Bilyet Giro is used.
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In the condition where the Cheque and/or Bilyet Giro has been used/drawn/cleared without prior activation, the Bank’s Staff will perform callback to the Customer to activate the Cheque/Bilyet Giro book. If the Customer is unable to be contacted, the Bank has the right to activate the Cheque and/or Bilyet Giro book.
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After the Cheque and/or Bilyet Giro book is received by the Customer directly or through of Power of Attorney to the appointed party, the Customer is fully responsible for the use of the said Cheque/Bilyet Giro book.
Effective December 15th, 2021, orders for Cheque and/or Bilyet Giro book must use the Cheque/Giro book Request Form which You can get here. The order sheet in the Cheque and/or Bilyet Giro book is no longer valid.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Fixed Deposit Confirmation Advice and Monthly Combined Statement Resend Request through DBSI Customer Centre
We would like to inform you that effective on 8 November 2021, DBS Treasures Customer can request resend fixed deposit confirmation Advice and monthly combined statement through DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia).
For monthly combined statement resend request above last 3 months, the Customer will be charged with fee of IDR50,000 (fifty thousand Rupiah) per month.
Illustration:
On 4 October 2021, DBS Treasures Customer contacts DBSI Customer Centre and requests for monthly combined statement resend as follow:
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Monthly combined statement July 2021, August 2021, and September 2021. The Customer will not be charged with fee.
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Monthly combined statement June 2021, July 2021, and August 2021. The Customer will be charged with fee of IDR50,000 (fifty thousand Rupiah) for monthly combined statement June 2021.
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Monthly combined statement month May 2021 and June 2021. The Customer will be charged with fee of IDR100,000 (fifty thousand Rupiah) for monthly combined statement May 2021 and June 2021.
You can also access and download Your monthly combined statement on the last 12 months at anywhere and anytime through digibank Application by DBS.
Should You don’t have digibank application by DBS, download it now through App Store or Play Store and register by using Your DBS Debit Card.
Temporary Closing Schedule Transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS (“MAGOLD”)
Referring to the notification provided by PT Manulife Aset Manajemen Indonesia as the Fund Manager, it is hereby informed the temporary closing schedule transactions of Reksa Dana Syariah Manulife Saham Syariah Golden Asia Dolar AS (“MAGOLD”) product.
Date | Transaction Type | NAV Date | Settlement Date |
28 Sep 2021 | Purchase | 28 Sep 2021 | 28 Sep 2021 |
28 Sep 2021 | Switching | 28 Sep 2021 | 28 Sep 2021 |
28 Sep 2021 | Redemption | 28 Sep 2021 | 5 Oktober 2021 |
29 Sep – 7 Oct 2021 | All Transaction type | Temporary Closed | |
8 Oct | All Transaction type | Transaction proceeds as usual |
This temporary closure is due to the closing of stock exchanges in China, where most of the MAGOLD securities portfolio will not be traded from October 1 until October 7, 2021 to celebrate the National Day of the People's Republic of China thus that MAGOLD portfolios cannot accept Redemption, Switching, nor Purchase (subscription) during the period.
This applicable for transaction channel & all Selling agents.
Herewith we attached a notice advertisement that has been published by PT Manulife Aset Manajemen Indonesia as a reference.
Thank you.
PT Bank DBS Indonesia
BANK DBS INDONESIA SYSTEM ENHANCEMENT
We would like to inform you that Bank DBS Indonesia ("DBS Bank") will have system enhancement activities on Sunday, 18 July 2021 from 12 to 6.30 a.m. JKT Time.
During the downtime period, customer will not be able to access or perform transaction through digibank Application by DBS, DBS Bank’s ATM or other bank’s ATM and also cannot do transaction using DBS Treasures Visa Platinum Debit Card/ DBS Treasures Private Client Visa Platinum Debit Card/ DBS GPN Debit Card.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327.
Change of DBS Debit card cash withdrawal limit
In accordance with Undang-Undang No. 23 of 1999 and Bank Indonesia Regulation No. 22/7/PBI/2020 and Bank Indonesia Circular No. 17/51/DKSP, the temporary adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is as follows:
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Increase the maximum nominal value of funds for withdrawals through ATM machines from IDR15,000,000 (fifteen million Rupiah) to IDR20,000,000 (twenty million Rupiah) per account within 1 (one) day for ATMs with using chip technology.
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Adjustment of the maximum nominal value of funds for cash withdrawals through ATM machines is valid from temporarily 12 July 2021 to 30 September 2021.
Transaction Type
Debit Card DBS GPN
Debit Card DBS Visa Platinum
Debit Card DBS Treasures Visa Platinum
Debit Card Treasures Private Client VISA Platinum
Per Day
Per Day
Per Day
Per Day
Cash Withdrawals at ATMs with chip technology
Maximum per account*
IDR20,000,000
IDR20,000,000
IDR20,000,000
IDR20,000,000
Maximum per card**
IDR20,000,000
IDR25,000,000
IDR50,000,000
IDR100,000,000
* The maximum limit for cash withdrawals and interbank transfers refers to the applicable Bank Indonesia regulations. If one account is connected to more than one DBS Debit Card, the maximum transaction limit will be accumulated.
** Only valid if the Customer has more than one account connected to the DBS Debit Card.
As for cash withdrawals through ATM machines that use magnetic stripe technology still cannot be done to protect Bank DBS Indonesia Customers from data theft (skimming) by irresponsible parties.
Please see below locations of DBS Indonesia ATM:
ATM | Location |
ATM DBS Tower | DBS Bank Tower, Lobby Floor Ciputra World 1 Jl. Prof. Dr. Satrio Kav. 3 - 5 Jakarta 12940 |
Tel: +62-21-2988-5000 | |
Fax: +62-21-2988-5498 | |
ATM DBSI Ir. Juanda | Jl. Ir. H Juanda No.23-24 Kebon Kelapa, Gambir Jakarta Pusat 10120 |
10120 | |
Tel: +62-21-30432400 | |
Fax: +62-21-3820865 | |
ATM DBSI Kelapa Gading | Ruko Kelapa Gading Komplek Inkopal Blok C No. 1 - 3 Jl. Boulevard Barat, Kelapa Gading Jakarta Utara |
14240 | |
Tel: +62-021–30482800 | |
Fax: +62-21-2453 5789 | |
ATM DBSI Kemang Raya | Jl Kemang Raya no 2, Jakarta Selatan |
12730 | |
Tel: +62-21-30051750 / 3005179 | |
Fax: +62-21-6231 1301 | |
ATM DBSi Palembang | Jln. Letkol Iskandar No. 761 unit 3-4 Palembang, Sumatera Selatan 30124 |
Tel: +62-711 361899 | |
Fax: +62-711 377855 | |
ATM DBSI Puri | Komplek Ruko Grand Puri Niaga Blok K6 No. 1C & 1D Kembangan Jakarta Barat, 11610 |
11610 | |
Tel: +62-21-5835 3337 | |
Fax: +62-21-5835 3557 | |
Bank DBS Indonesia Kemayoran | Gedung Citra Tower, Jalan Benyamin Suaeb, Kav A6, Kemayoran Jakarta 10630 |
10630 | |
Tel: +62216542499 | |
Fax: +62216542466 | |
DBSI Balikpapan | Jl Jend. Sudirman No. 347 Balikpapan Kalimantan Timur |
76114 | |
Tel: +62-542 441944 | |
Fax: +62-542 441940 | |
DBSI Bandung Djuanda | Jl. Ir. Juanda No. 7-9 Bandung 40116 |
40116 | |
Tel: +62-22-3000-3700 | |
Fax: +62-22-426 1130 | |
DBSI Bandung Jawa | Jl. Jawa No. 1 Bandung Jawa Barat |
40117 | |
Tel: +6222-3002 3500 | |
Fax: +62-22-423 2883 | |
DBSI Bumi Serpong Damai | Komplek Ruko Bidex, Blok C No. 5-6, Jl. Pahlawan Seribu, Serpong, Tangerang Selatan, Banten |
15318 | |
Tel: +62-21-537 5505 | |
Fax: +62-21-537 5436 | |
DBSI Capital Place | Gedung Capital Place, 16th Floor Jl. Jend. Gatot Subroto Kav. 18 Jakarta 12710 |
Jakarta 12710 | |
Tel: +62-21-3118-3688 | |
Fax: +62-21-3118-3699 | |
DBSI Denpasar | Jl Teuku Umar No 10 Blok A1-A3 Denpasar |
80114 | |
Tel: +62-361-3010400 | |
Fax: +62-361-224 221 | |
DBSI Makassar | Jl. Haji Bau No. 36 |
90125 | |
Tel: +62-411-879 279 | |
Fax: +62-411-879 280 | |
DBSI Manado | Kawasan Ruko Megamas Blok 1 C1 No 1 Jl. Piere Tendean Kota Manado 95111 |
95111 | |
Tel: +62-431-6002700 | |
Fax: +62-431-859 880 | |
DBSI Mangga Dua | Mangga Dua Square, Blok H Nomor 8 & 9, Jl. Gunung Sahari Raya , Jakarta Utara - 14430 |
14430 | |
Tel: +62-21-30051750/30051793 | |
Fax: +62-21-6231 1301 | |
DBSI Medan Diponegoro | West Plaza Building, Ground Floor, Jl. Diponegoro No. 16 Medan, Sumatera Utara 20112 |
20112 | |
Tel: +62-061-452 7011 | |
Fax: +62-61-452 7611 | |
DBSI Medan Imam Bonjol | Jl. Imam Bonjol No. 26 A Medan, Sumatera Utara 20152 |
Tel: +62-61-30014900 | |
Fax: +62-61-414 5488 | |
DBSI Pantai Indah Kapuk | Ruko Metro Broadway Blok 8CA, Jalan Pantai Indah Utara 2 |
14460 | |
Tel: +62-21-3049 5288 | |
Fax: +62-21-3049 5299 | |
DBSI Pekanbaru | Jl. Jend Sudirman No. 174 D-E, Pekanbaru |
28282 | |
Tel: +62-761–9000100 | |
Fax: +62-761-839 188 | |
DBSI Permata Hijau | Kantor Emerald No. 23 - 24, Grand Itc Permata Hijau, Jl. Letjen Soepono, Arteri Permata Hijau |
12210 | |
Tel: +62-21-5366 4471 | |
Fax: +62-21-5366 4470 | |
DBSI Pluit | DBSI Pluit, Ruko Pluit Village Blok MG No. 40 - 41, Jl Pluit Indah Raya, Pluit ,Jakarta Utara 14450 |
14450 | |
Tel: +62-21-30450450 | |
Fax: +62-21-6683769 | |
DBSI Pontianak | DBSI Pontianak, Jl. Ahmad Yani No.32 A-B Pontianak, Kalimantan Barat 78121 |
78121 | |
Tel: +62-561-745 300 | |
Fax: +62-561-745 505 | |
DBSI Samarinda | Jalan Awang Long No. 22, Samarinda |
75121 | |
Tel: +62-541-746 288 | |
Fax: +62-541-746 658 | |
DBSI Semarang | Jl. Pandanaran 46 Semarang |
50134 | |
Tel: +62-24-3300 8200 | |
Fax: +62-24-845 6719, 845 5009 | |
DBSI Solo | Jl. Slamet Riyadi No.73, B-D, Surakarta |
57112 | |
Tel: +62-271 3006600 | |
Fax: +62271-2937508 | |
DBSI Surabaya Galaxy | Ruko Mega Galaxy, Jl.Kertajaya Indah Timur 14C No 1 & 2 Surabaya Jawa Timur 60116 |
60116 | |
Tel: +62-31-5912778 | |
Fax: +62-31-5912779 | |
DBSI Surabaya Pemuda | Jl. Pemuda No.54 Embong Kaliasin Genteng Kota SBY Jawa Timur 60271 Indonesia |
Tel: +62-31-600 10900 | |
Fax: +62-31-531 0277 | |
DBSI Surabaya Sungkono | Jl. Mayjen Sungkono 91 Surabaya, Jawa Timur 60189 |
60189 | |
Tel: +62-31-6003 9299 | |
Fax: +62-31-6003 9277 | |
DBSI Tomang | Total Building, Ground Floor, Jl. Letjen S. Parman Kav. 106A, Tomang |
11440 | |
Tel: +62-21-2556 6255 | |
Fax: +62-21-2556 6222 | |
Treasures Centre at Pondok Indah | Jl. Sultan Iskandar Muda Kav V-Ta, Pondok Indah, Jakarta 12310 |
Tel: +62-21–30488900 | |
Fax: +62-21-2758-6698 |
Announcement Cheque/Current Stamp Duty
In accordance with Law No. 10 of 2020 concerning Stamp Duty, please see below adjustment to the Stamp Duty rate:
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As of January 1, 2021, the applicable Stamp Duty is one tariff, which is Rp. 10.000,-
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The remaining Rp3.000,- and Rp6.000,- stamps can still be used until December 31, 2021, provided that the affixed stamp duty on the Document is at least Rp9.000,-
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Monthly Account Statement/ Movement of Account Balance will not be subject to Stamp Duty.
In accordance with the Regulation of the Director General of Taxes No. PER-01/PJ/2021 concerning Procedures for Settlement of the Difference of Less Stamp Duty Payable on Documents in the form of Checks and Bilyet Giro and Circular Letter of the Director General of Taxes No. SE-01/PJ/2021 concerning Instructions for Applying Stamp Proof of Payment of the Difference of Less Stamp Duty as of January 8, 2021, for Checks and Bilyet Giro, the following conditions apply:
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Old Checkbooks and Bilyet Giro with Stamp Duty of Rp3.000,- per sheet can still be used for transactions and the fee rate per book is fixed at Rp125.000,-
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Checks and Bilyet Giro that still carry a Stamp Duty of Rp3.000,- per sheet can still be used whether withdrawn from the Branch or clearing from other banks:
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Customers not to add stamp duty on the Cheques and Bilyet Giro sheets to settle the shortage of Stamp Duty on the Checks and Bilyet Giro.
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For Checks and Bilyet Giro that are already in circulation, the shortage of Stamp Duty of Rp7.000,- per sheet will be debited from the Customer's account at the time of withdrawal*, then deposited by the Bank to the State Treasury.
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The Customer is required to ensure that the funds available in the Account are sufficient for the payment of the Check and Bilyet Giro process and the settlement of Stamp Duty.
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To order new Check and Bilyet Giro book with Stamp Duty of Rp10.000,- per sheet, a fee per book of Rp300.000,- will be charged.
The Bank will debit the accumulated shortage of Stamp Duty of Rp7.000,- per sheet on the Checks and Bilyet Giro that have been cleared from Customer's account for the period January - June 2021 starting 1 July 2021. Going forward, Bank will debit shortage of Stamp Duty per withdrawal transaction.
Montlhly Statement Delivery Notification
Dear Valued Customer,
We would like to inform you that the process of delivering your monthly statement will experience delays due to Eid Mubarak 1442 H public holiday and mass leave in Indonesia.
We provide e-Statement facility where you can access your e-Statement fast, easy and safe. e-Statement can be accessed through digibank by DBS application or delivered directly to your registered email address and password protected.
For e-Statement delivery to your email address (in following month), you can perform e-Statement registration through DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas) during operational hours from 7 a.m. to 8 p.m.
Please ensure that your registered email address and handphone number in Bank DBS Indonesia is updated to perform e-Statement and digibank application by DBS registration. For email address and handphone number registration and/or updates, please contact your Relationship Manager.
Dear Valued Customers,
Thank you for your continuous support and trust towards PT Bank DBS Indonesia ("Bank").
We would like to inform you that effective April 2021 there will be a change of Term Deposit Confirmation delivery method which will follow the previous customer mailing preference below:
- For the Customers who use the digital mail or email delivery method, the Term Deposit Confirmation delivery will follow the delivery method to Customers’ email address that has been registered in the Bank's system which is also used for the recipients of Monthly Statement.
- For the Customers who use the printed mail method, the Deposit Confirmation delivery will follow the delivery method to Customers’ designated address that has been registered in the Bank system which is also used for sending Monthly Statements.
- For the safety and to give ease of accessing correspondence from the Bank, Customers are able to register or update the email address through the nearest DBSI branch office or contact their respective Treasures Relationship Manager.
For further information, please call DBSI Customer Centre 1500 327 or contact your Relationship Manager and he/she will be more than happy to help you.
We thank you for your attention.
DBSI Kemang Branch office is temporarily closed
Announcement of Tariff & Charges Changes, Termination of US Dollar Bank Draft, Change of Stamp Duty Fees, and Interest Rates Adjustment
Dear valued customers,
Effective on 01 January 2021, there are changes in Tariff & Charges, termination of US Dollar bank draft, along with the adjustments of interest rates as follow:
- Changes in Tariff and Charges
Monthly combined statement will be automatically delivered to the Customer’s registered email address with Bank (e-Statement) and fees will be applied for printed monthly combined statement and delivery to overseas address. Bank will also impose a fee on inactive (“dormant”) accounts.
Information:
- Account status can be seen in the Customer's monthly combined statement.
- The account status becomes inactive (“dormant”) if there is no debit transaction in the Customer's account for 6 (six) consecutive months for the Current Account or for 12 (twelve) consecutive months for the Savings Account.
- Activation of an inactive (“dormant”) account can be done as follow:
- Conduct debit transactions in inactive account through Teller at Bank Branch Offices, or
- Contact your Relationship Manager
- See the sample of inactive (“dormant”) account cost calculation here.
- Account status can be seen in the Customer's monthly combined statement.
- Termination of US Dollar Bank Draft
The Bank Draft issuance service in US Dollar is no longer available. - Adjustments of Savings Account & Current Account Interest Rates
- Local Currency
- Foreign Currencies
- Local Currency
- Adjustment of Tabungan Maxi Interest Rate with the progressive method
- Changes of stamp duty tariff and terms of use
- Change of stamp duty tariff to IDR 10,000 for documents with a nominal value of more than IDR 5,000,000
- Existing stamp duties can be used until 01 January 2022 with a minimum total stamp tariff of IDR 9,000
- Change of stamp duty tariff to IDR 10,000 for documents with a nominal value of more than IDR 5,000,000
For more information, please contact your Relationship Manager.
Reduction of Bank Indonesia-Real Time Gross Settlement Service Fees
Dear Valued Customer,
In order to support the national economic recovery program, in accordance with Bank Indonesia Circular Letter No. 22/913/DPSP/Adm regarding Reduction of BI-RTGS Service Fees; we hereby inform you that effective per 1 December 2020 until further notice there is a change in the regulation in relation to the reduction of the maximum fee for fund transfers through BI-RTGS (Bank Indonesia-Real Time Gross Settlement) as follows:
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Sunter Sub Branch Office will be relocated
Please be informed that effective on 23rd November 2020 PT Bank DBS Indonesia (“Bank DBS Indonesia”) Sunter Sub Branch Office will be relocated to the new following address:
Bank DBS Indonesia Kemayoran Sub Branch Office
Gedung Citra Tower, Jalan Benyamin Suaeb, Kav A6,
Kemayoran, Jakarta 10630
We are committed to always provide better service to you. Should you require any further assistance, please contact your Relationship Manager or DBSI Customer Centre at 1500 327.
Your attention and cooperation are highly appreciated.
Consumer Banking Group
PT Bank DBS Indonesia
Notification of Interest Rate Adjustment and Terms & Conditions for digibank Rekening Valas.
Changes in DBS Treasures Tariff and Charges
Hereby, we would like to inform you that effective on 19 October 2020, there will be changes on DBS Treasures tariff and charges for transaction at Bank DBS Indonesia branch as follow:
For the convenience in doing fund transfer transaction at anywhere and anytime, use digibank by DBS application and enjoy free fund transfer to all banks in Indonesia by using the application.
Click here for other digibank by DBS application features
Should you don’t have digibank application by DBS, download it now through App Store or Play Store and register by using your DBS Debit Card.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
All Bank DBS Indonesia branches are back into operation
City | Bank DBS Indonesia Branch |
Jakarta | · Bank DBS Capital Place branch · Bank DBS Kemang branch · Bank DBS Mangga Dua branch · Bank DBS Permata Hijau branch · Bank DBS Pluit branch · Bank DBS Puri Indah branch · Bank DBS Sunter branch |
Bandung | · Bank DBS Bandung Dago branch |
Medan | · Bank DBS Medan Diponegoro branch |
Surabaya | · Bank DBS Surabaya Galaxy branch · Bank DBS Surabaya Sungkono branch |
Type of transaction | Cut-off time (Indonesia Western Standard Time) | Remark |
Cheque clearing | 10.30 a.m (applied for Bank DBS BSD branch) 11 a.m (applied for all Bank DBS Indonesia branches in Jakarta, Bandung, Medan and Surabaya) | For Bank DBS Indonesia branches in other cities, follow the provisions of BI in respective city |
Fund transfer through National Clearing System | 12 a.m | Applied for all Bank DBS Indonesia branches. The cut off time follows Indonesia Western Standard Time (WIB)
|
Fund transfer through Real Time Gross System | 13 p.m | |
Outward Telegraphic Transfer | 12 p.m |
Important Announcement
Some DBS branches are Temporarily Closed & Updated Branch Operational hours
To support Government in preventing COVID-19 pandemic spread, Bank DBS Indonesia close some of DBS Indonesia branches in Jakarta, Bandung, Medan and Surabaya temporarily effective on 1 April 2020, as follow:
City | Bank DBS Indonesia branch |
Jakarta |
|
Bandung |
|
Medan |
|
Surabaya |
|
For customer who has Safe Deposit Box (SDB) facility is still able to access its SDB at business day from 10a.m to 1p.m (Indonesia Western Standard Time (WIB)) by making prior appointment through DBSI Customer Centre 1500 327 or Relationship Manager. Appointment must be made at least 1 working day before & during Bank operational hours.
For other Bank DBS Indonesia branches in Jakarta, Bandung, Medan, Surabaya and other cities, still operate with limited operational hours which is at 9AM – 2.30 PM (local time) and updated cut off time for following transaction:
Type of transaction | Cut-off time | Remark |
Cheque clearing | 09.30 a.m (applied for DBS BSD branch) | For DBS Indonesia branches in other cities, follow the provisions of BI in respective city |
Fund transfer through National Clearing System | 11 a.m | Applied for all DBS Indonesia branches. The cut off time follows Indonesia Western Standard Time (WIB) |
Fund transfer through Real Time Gross System | 12 p.m | |
Outward Telegraphic Transfer | 12 p.m | |
Overbooking Reksus | 2.30 p.m |
Following are Bank DBS Indonesia branches in Jakarta, Medan and Surabaya that still operate:
City | Bank DBS Indonesia branch |
Jakarta |
|
Bandung |
|
Medan |
|
Surabaya |
|
Customer is able to use Authorization for Telephone Instruction facility* for transactions including foreign currency deposit, investment purchase, mutual funds, and bonds products while you are still enjoying valuable time with your loved ones.
On top of it, enjoy digital banking facility through digibank by DBS anytime anywhere for transactions including:
- Remittance and SKN/RTGS
- Investment and deposit
- Top up Gopay & OVO
- Convert credit card transactions to installment
- Electricity payment, BPJS and monthly utilities payment
For further info, contact your Relationship Manager
Note:
* To register, please fulfill Authorization for Telephone Instruction (Authorization for Telephone Instruction attached) and contact your Relationship Manager or nearest DBS branch for form submission.
Announcement for Interest CASA adjustment 01 July 2020
Here with we inform You that effective from 1 July 2020, the interest rate for Your AUD and USD Saving Accounts have changed. Increase Your balance to get the maximum interest. Please see the following information for the interest rate of AUD and USD Saving Accounts
How to access to DBSI 24 Hour DBSI Customer Centre
Customer can call to DBSI Customer Centre at 1500327 or +6221 298 52800 (from outside Indonesia) and to speak to Customer Service Officer, please press 1 after language selection
Temporary Changes for Service Time of DBSI Customer Centre 1500327 or +622129852800 (from outside Indonesia)
Dear Valued Customer,
As our support for the Government’s appeal to control the spread of the COVID-19 pandemic, effective on May 16th, 2020, Bank DBS Indonesia has temporarily changed the DBSI Customer Service hour from 24 hours to 07.00 AM until 08.00 PM.
24-hour services only apply to service related for card lost reporting, card blocking and card misappropriation, both debit and credit cards.
For any other services after the service hours mentioned above can be done thru live chat at digibank by DBS Application. Customer still can access other banking needs thru digibank by DBS Application.
Warm regards,
PT Bank DBS Indonesia
Changes in Monthly Stamp Duty Fee
Dear Valued Customer,
Hereby we inform that effective 31 Mar 20 stamp duty fees for Combine Statement have changed.
Stamp duty will only be charged if:
- The total balance of all customer Current Accounts ≥ Rp250.000,- will be charged stamp duty fee of Rp3.000.-
- The total balance of all customer Current accounts ≥ Rp1.000.000,- will be charged stamp duty fee of Rp6.000,-
- Stamp duty will be charged 1 time at the end of each month to 1 Current account
- If the total balance of all customer Current accounts is < Rp250.000,- then there will be no monthly stamp duty
For more information, please contact your Treasures Relationship Manager or DBSI Customer Centre at 1500 327
The London Inter-bank Offered Rate (“LIBOR”)
The London Inter-bank Offered Rate (“LIBOR”) is expected to be discontinued by 31 December 2021. PT Bank DBS Indonesia is currently working closely with local authorities and industry participants to enable a seamless transition for its clients.
Clients who hold investment products that may be impacted will be contacted progressively.
To understand more about click here.
Changes in Fee of Fund Transfer through Bank Indonesia National Clearing System
Dear Valued Customer,
As part of our support to prevent the spread of Covid-19, we encourage customers to utilize non-cash transactions following the regulations from the Board Member of Governor regulation No. 21/12/PADG/2019 regarding Management of Fund Transfers and Scheduled Clearing by Bank Indonesia. We would like to inform the new regulation for reduction on the fee of fund transfer through Bank Indonesia National Clearing System that will be effective from 1st April 2020 until 31st December 2020 as follow:
Provision | Current provision | New provision |
Fund Transfer Fee | IDR3,500 (three thousand five hundred Rupiah) | IDR2,900 (two thousand nine hundred Rupiah) |
BI Charged to Bank | IDR600 (six hundred Rupiah) | IDR1 (one Rupiah) |
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327 or +6221 298 52800 (from overseas).
Dear Valued Customer,
due to the flood condition that occurred in the Greater Jakarta area; today, 25th February 2020 we regret to inform you that PT Bank DBS Indonesia Mangga Dua Square and Sunter branches are unable to operate. Kindly visit our other branches.You are able to access this page every day to get the latest information about the operational activities of the DBS Bank Sunter and Mangga Dua Square branch, or call DBSI Customer Centre 1500327.
Thank you.
PT Bank DBS Indonesia
Announcement related to Receiving Renminbi Banknotes
Dear Valued Customer,
Effective from April 1st, 2020, PT Bank DBS Indonesia will not be accepting Renminbi/CNY bank notes for deposit transactions, withdrawal transactions, and other transactions in all existing branches.
For more information, please contact your Relationship Manager or DBSI Customer Centre at 1500 327.
Special Day Galungan 2020
Dear Valued Customer,
Due to Galungan Day 2020, operational activities of PT Bank DBS Indonesia Denpasar Branch (the "Bank") will be as follows:
Tuesday, 18 February 2020
The Bank is operating as usual
Wednesday, 19 February 2020
No bank activity (Bank closed)
Thursday, 20 February 2020
The Bank is operating as usual
digibank Deposit Early-Break Penalty Fee Changes
Effective on 11 April 2020, early-break penalty fee for deposit placement through digibank by DBS* are as follow:
- IDR 250,000 for deposit < IDR 50,000,000
- 0,5% from deposit balance for deposit amount >= IDR 50,000,000
For more information, please contact your Treasures Relationship Manager or DBSI Customer Centre at 1500 327
*Upon digibank early-break deposit instruction, fund will be transferred to customers’ account on the same day including on weekend
Customer can perform digibank deposit early-break instruction maximum 2 business days before the deposit maturity date
Announcements for Changes to the Savings and Current Account Interest Calculation Method and Changes in Foreign Currency Savings Interest
Dear valued customer,
Hereby we inform that effective March 1, 2020, the interest calculation method for your savings and current accounts, as well as the interest rates for foreign currency savings and current accounts will change
Continue to increase your balance to get the maximum interest rate. Here we submit an example of the calculation of savings and current accounts interest rates, as well as interest rates on savings and current accounts in foreign currencies that will apply:
Example of new interest calculation:
End of day balance for Regular Savings Account customer Rp 1,000,000,000, then the calculation of interest on Regular Savings Account for 1 day are as follows:
Foreign currencies Savings and Current accounts interest rate that will apply
Thank you.
PT Bank DBS Indonesia
DBS Treasures Private Client Monthly Service Charge
Effective on January 14, 2020, DBS Treasures Private Client monthly service charge will be applied. Monthly service charge will be charged if customer’s monthly average balance is below minimum requirement determined by Bank DBS Indonesia and will be charged on quarterly basis
Segmentation | Minimum monthly total average relationship balance | Monthly Service Charge |
DBS Treasures Private Client | IDR10,000,000,000.- (ten billion Rupiah) or equivalent in other foreign currency | IDR500,000.- (five hundred thousand Rupiah) or equivalent in other foreign currency |
Kindly contact your Relationship Manager for further information. We shall be more than happy to serve you for any inquires and services at Bank DBS Indonesia.
Digibank Saving Interest Rate Changes
Effective on 1 August 2019, digibank account interest rate are as follow:
Balance (IDR) | Interest rate (p.a) |
<100 million | 0,5% |
>100 million | 1% |
For more information, please contact your Treasures Relationship Manager or DBSI Customer Centre at 1500 327
Jakarta, June 20, 2019
Announcement of Interest rate Saving Account and Current Account
Dear Valued Customer,
Effective 1 August 2019 changes will take effect for interest rate Saving Account and Current Account.
For more information, please contact your Treasures Relationship Manager
Jakarta, May 31, 2019
Announcement of National Eid Mubarak Holiday 2019
Dear Valued Customer,
Due to the National Eid Mubarak holiday 1 Syawal 1440 Hijriah & joint holidays 2019, operational activities of PT Bank DBS Indonesia (the "Bank") will be as follows:
Friday, 31st May 2019
The Bank is operating as usual
Monday - Friday, 3rd - 7th June 2019
No bank activity (Bank closed)
Monday, 10th June 2019
The Bank is operating as usual
Jakarta, 20 February 2019
DBS Sub Branch Office relocation
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we will consolidate our branch network, as follow:
Efective Date | Branch Office | Operational Activities will be transferred to |
11-Feb-19 | KCP Mangga Dua Mall | KCP Pantai Indah Kapuk |
25-Feb-19 | KCP Metro Pondok Indah | KCP Pondok Indah |
11-Mar-19 | KC Semarang | KC Semarang Pandanaran |
25-Mar-19 | KCP Puri Indah | KCP Puri |
08-Apr-19 | KC Medan Uni Plaza | KC Medan Imam Bonjol |
29-Apr-19 | KCP Kota | KCP Tomang |
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Thank you.
Best Regards,
PT Bank DBS Indonesia
Prime Customer Services Provisions
Dear Valued Customer,
Please note that effective on 18 March 2019, there are changes in the provisions of Prime Customer Services as following:
- Should the Customer’s monthly average total relationship balance below the minimum balance requirement of DBS Treasures Private Client in 12 (twelve) consecutive months, then the Customer’s segmentation will be adjusted in accordance to current provisions.
- Should the Customer’s monthly average total relationship balance in 12 (twelve) consecutive months is IDR 0 (zero balance) and the account is inactive, then the Customer’s account(s) will be closed.
Dear Valued Customer,
- Due to Chinese New Year 2019, operational activities of PT Bank DBS Indonesia (the "Bank") will be as follows:
Monday, 4 February 2019
- The Bank is operating as usual
Tuesday, 5 February 2019
- No bank activity (Bank closed)
Wednesday, 6 February 2019
- The Bank is operating as usual
Change in the Authorization for Telephone Instructions
For your convenience in executing Mutual Fund, Bond and Structured Product transaction, now you can directly enjoy the Telephone Instruction facility without submitting the original wet-signed document.
We always committed maintaining the security of your transaction.
For details, kindly click the attached document.
Phone instruction agreement
DBS Surabaya Darmo Sub Branch Office relocation
Dear Valued Customer,
In accordance to our commitment to provide better services to our customer, we hereby inform you that effective 6 August 2018 PT Bank DBS Indonesia (“Bank DBS Indonesia”) Surabaya Darmo Sub Branch Office will move to the new following address:
Bank DBS Indonesia Surabaya Sungkono Sub Branch Office
Jl. Mayjen Sungkono 91
Surabaya – Jawa Timur
To ensure the relocation process works properly, our office will continue to operate with limited services until August 31, 2018. We are committed to always provide better service to you. Should you require any further assistance, please contact your Treasures Relationship Manager or DBSI Customer Centre
at 1500 327.
Thank you for your attention.
Consumer Banking Group
PT Bank DBS Indonesia
DBS Branch Office Relocation
July 2, 2018
Dear Valued Customer,
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we have consolidated our branch network, as follow:
Effective Date | Branch Office | Operational Activities will be transferred to |
16 Juli 2018 | KCP Jembatan Lima* | KCP Juanda |
23 Juli 2018 | KCP Dharmawangsa* | KCP Kemang |
6 Agustus 2018 | KCP Surabaya Bukit Darmo* | KCP Surabaya Sungkono |
13 Agustus 2018 | KCP Surabaya Sungkono 2* | KCP Surabaya Sungkono |
27 Agustus 2018 | KC Bandung Juanda* | KC Bandung Dago |
* subject to approval from Financial Service Authority (“OJK”)
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Thank you.
Change of USD Agent Bank
25 August 2017
Dear Customer,
Please be informed that we will be changing USD agent bank from BNY Mellon to Wells Fargo Bank.
The details are as follow:
Bank : Wells Fargo Bank, N.A.
SWIFT : PNBPUS3N
ABA No : 026005092
CHIPS ID : 0509
Account No : 2000191002973
Account Name : PT Bank DBS Indonesia
To minimize delays in the settlement of your USD-related transaction, kindly ensure that your system and records (that currently make references to DBS USD account with BNY Mellon, if any) are updated accordingly, no later than 8 September 2017.
You are also advised to inform your business partners (vendors, suppliers, bankers) of this change to update their records, no later than 8 September 2017.
Should you require any clarifications, please contact your Relationship Manager.
Branch Activities Transfer
15 June 2017
Dear Valued Customers,
As our continuous effort to enhance our service, we have taken a strategic step to ensure sustainable and maximum growth opportunity. In this regards, we would like to inform you that we have consolidated our branch network, as follow:
Effective Date | Branch Office | Operational Activities will be transferred to |
---|---|---|
10 July 2017 | KCP Tanah Abang | KCP Puri Indah |
17 July 2017 | KCP Glodok | KCP Kota |
24 July 2017 | KCP Bogor | KCP Pondok Indah |
31 July 2017 | KCP Pasar Baru | KCP Sunter |
31 July 2017 | KCP Pluit | KCP Pantai Indah Kapuk |
7 August 2017 | KCP Medan Gatsu* | KCU Medan Uniland |
14 August 2017 | KCP Surabaya Pasar Atum* | KCP Surabaya Sungkono |
*subject to OJK approval
Should you require any further information, please contact your Treasures Relationship Manager or Bank DBS Indonesia Customer Centre at 1500 327.
Adjustment Interest Rate DBS Maxi
14 February 2017
Please be informed regarding interest rate adjustment on DBS Maxi Saving Account and Current Account effective August 7th 2017, as follow :
DBS Maxi SA & CA | Interest Rate |
---|---|
0- <IDR 9.999.999 | 0.00% |
IDR 10.000.000 - < Rp 99.999.999,- | 0.50% |
>Rp 100.000.000,- | 1.00% |
FFD SA & CA | 2.50% |
Should you require any further assistance, please contact Bank DBS Indonesia Customer Center at 1500 327 or Treasure Relationship Manager.
Adjustment Interest Rate DBS Saving Account Plus
11 April 2017
Please be informed regarding interest rate adjustment on DBS Saving Account Plus IDR effective June 1st 2017, as follow:
SA Plus | Interest Rate |
---|---|
0- <IDR 10,000,000 | 0,00% |
IDR 10,000,000 - < IDR 250,000,000 | 0,50% |
IDR 250,000,000 - < IDR 500,000,000 | 1,50% |
IDR 500,000,000 - < IDR 1,000,000,000 | 3,00% |
> IDR 1,000,000,000 | 4,00% |
Should you require any further assistance, please contact Bank DBS Indonesia Customer Center at 1500 327 or Treasure Relationship Manager.
Adjustment of Minimum Balance for DBS Airport Assistance & Limousine Unlimited Service
27 March 2017
As a loyal DBS Treasures customer, your exclusivity is our utmost priority. In effort to enhance your travel privileges, DBS Airport Assistance & Limousine unlimited service will require a new minimum balance of IDR 3,000,000,000 effectively starting on June 1st 2017 unlimited over the year.
Along with these changes, we prepare special program & cashback for our loyal Treasures Customers who have funds in the ranging from IDR 1,000,000,000 up to IDR 3,000,000,000, will be given exclusive benefits such as:
- 2 (two) free vouchers for Airport Assistance & Limousine service that can be used for the entire year of 2017 for all DBS Treasures customers
- Cash reward up to IDR 2,500,000, terms and conditions applied
For more information, read here
Common Reporting Standard (CRS)
4 Oktober 2016
PT Bank DBS Indonesia will effectively implement Common Reporting Standard (CRS) starting from 3 January 2017. CRS is an international reporting standard as a prove of Indonesia Government along with Organization of Economic Cooperation and Development (OECD) to prevent tax evasion and protect the integrity of the current taxation system. Under CRS, Bank has to identify your tax residency status. If you are a tax resident in a country which has signed Competent Authority Agreement with Indonesia, Bank may disclose your account information to Indonesia Financial Service Authority (OJK) and tax authorities in Indonesia and/or other authorities to tax authorities on Partnering Countries or Jurisdiction Partner.
DBS Bank Indonesia Support e-KTP Program
4 Oktober 2016
Click here for more details
Monthly Statement to Push Statement
1 Mei 2016
Dear Valued Customer,
Effective 1st June 2016 we will be converting Monthly Statement delivery service from mail to the Customer’s email address (Push Statement). For your conveniences in accessing Monthly Statement, please register your email address through your Relationship Manager (RM) or visit our nearest branch.
Should your need further information, please contact your RM or DBSI Customer Centre at 1500 327 / 69 327 via mobile phone.
DBS MiWealth Protection Launch 2016
22 March 2016
PT Bank DBS Indonesia (“DBS Indonesia”) with Manulife held an event titled "Grow Confidently, Live More". This event is the launching of Manulife insurance product called MiWealth Protection, held on March 3rd, 2016, at the ballroom of Hotel Mulia Senayan, Jakarta.
With Prita Gozie, Financial Planner, as the main speaker who talked about how to grow the portfolio from financial planning perspective in the situations of market volatility, this event also presents Rich Russell, winner of The Next Mentalist with a very interesting hologram performances.
On this occasion DBS also provides 'Closing on The Spot' Promo to Customer who attended this event, this was our token of appreciation to Customers who have entrusted DBS to become their banking partner.
At the end of the event, the lucky Customers get prizes such as iPad Pro, Samsung Galaxy S7, Travel and Shopping Vouchers.
Ammendment of Bank Indonesia Regulation Related To Foreign Exchange Transaction Against Rupiah
29 February 2016
In accordance with SEBI No.17/49/DPM and SEBI No.17/50/DPM which are the technical guide for PBI No. 16/16/PBI/2014 as lastly amended by PBI No. 17/15/PBI/2015 (Foreign Exchange Transaction Against Rupiah between Banks and Domestic Party) and PBI No. 16/17/PBI/2014 as lastly amended by PBI No. 17/16/PBI/2015 (Foreign Exchange Transaction Against Rupiah between Banks and Foreign Party), the supporting documents that apply to foreign exchange transactions against Rupiah more details as per appendix LIST OF UNDERLYING DOCUMENTS - EFFECTIVE 1 MARCH 2016. Furthermore, some of changes that listed in Bank Indonesia Circular Letter mentioned above, as follows:
- Increased Forward sell threshold without underlying transaction from USD 1 million to USD 5 million or its equivalent / transaction / customer.
- Prohibition of using Securities of Bank Indonesia (SBBI) in foreign currencies as underlying document of buy foreign exchange against rupiah, through spot and / or derivatives transactions is not allowed.
- Proof of ownership foreign currency funds in domestic and overseas can be used as underlying documents for foreign currency transactions Forward Sell, with the condition where amount and transaction period of the transaction is no more than amount and period of fund ownership.
- Changes to the Underlying Transactions on credit-related, became as follows:
a) Applied only to loans that have been disbursed (excluding undisbursed loan)
b) Maximum period and amount of foreign currency transactions is the same as period and credit withdrawal amount
- Settlement of forward sell transactions shall not exceed the threshold and / or full settlement forward sell transaction with the underlying foreign currency funds ownership
For further detail, please refer to:
Announcement in RTGS & SKN Limit Changes
10 November 2015
In accordance with Letter from Bank Indonesia No. 17/53/DPSP regarding Implementation Plan of BI-RTGS system, BI-SSSS dan BI-ETP Generation II dated 10 November 2015, hereby we would like to inform you on limit changes applied to transfer limit amount of BI-RTGS System and SKN effective 16 November 2015:
- Fund transfer through BI-RTGS System will be applied for amount above IDR 500.000.000,00 per transaction
- Fund transfer through SKN is available for any amount (no limitation)
Effective on 1 July 2016
- Fund transfer through BI-RTGS System will be applied for amount above IDR 100.000.000,00
- Fund transfer through SKN is applied for any amount up to IDR 500.000.000,00
For more information, please contact:
DBSI Customer Centre at 1500 327 or 69327 (via mobile phone)
Changes in Accelerated Repayment Fee and Cancellation of Dana Bantuan Sahabat Facility
22 September 2015
We would like to inform you on fee changes applied for Dana Bantuan Sahabat facility as follows:
Accelerated repayment fee | 8% from loan balance and other charges |
Cancellation fee | 8% from loan balance and other charges |
These changes is effective as of December 1st, 2015.
For more information, please contact 24 hours service DBSI Customer Centre at 1500 DBS (1500 327) or 69 DBS (69 327) from your cellphone.
Ammendment of Bank Indonesia Regulation Related to Foreign Exchange Transaction Against Rupiah
September 4, 2015
In accordance with PBI No.17/13/PBI/2015 and PBI No.17/14/PBI/2015 which are the Second Amendment of PBI No. 16/16/PBI/2014 (Transaction of Foreign Exchange against Rupiah between the Bank and the Domestic Parties) and PBI No.16/17/PBI/2014 (Transaction of Foreign Exchange against Rupiah between the Bank with the Foreign Parties):
- The threshold to purchase Foreign Currency against Rupiah by the Customer to the Bank through Spot transactions which require to have the Underlying Transaction, are lowered from USD 100,000.00 (one hundred thousand US dollars) to USD25,000.00 (twenty five thousand US dollars) or its equivalent per month per customer.
- In the case of the nominal value of the Underlying Transaction is not in the multiples of USD 5,000.00 (five thousand US dollars) then the nominal value of the Underlying Transaction can be rounded up to the multiples of USD 5,000.00 (five thousand US dollars).
Obligation to Use Rupiah in Domestic Transaction
June 29, 2015
In accordance with Bank Indonesia Regulation No. 17/3/PBI/2015 dated March 31, 2015 and Bank Indonesia Circulation Letter No. 17/11/DKSP dated June 1, 2015 regarding Obligation of Utilization of Rupiah in the Territory of Republic of Indonesia, every bank that operates in Indonesia is obligated to inform its customer that effective July 1, 2015, all transactions executed in the Territory of Republic of Indonesia, either conducted by resident or non-resident, in the form of cash transaction or non-cash transaction shall use Rupiah currency.