Card Block Request or Scam Trap? Ever got a message or call saying there’s a suspicious transaction on your debit or credit card, and you’re told to click a link to block it? Be careful that could be a scam trying to make you panic and give away your personal info without realizing it.
Don’t get tricked!
Spot the Scam:
Stay Safe with These Tips:
Always make sure every transaction is made by you, and only through official DBS channels.
Contact Us & Report Suspicious Messages to:
DBS digibank App: 24/7 Live Chat via digibot (chat icon at the top right). DBSI Customer Centre: 0804 1500 327 or +6221 29852888 (if calling from outside Indonesia). Official email: dbsicc@dbs.com Other Official Channels:
Business WhatsApp: +62 85815003270 (one-way messages from the Bank to Customers only). Website: www.dbs.id Facebook: DBS and digibank by DBS Instagram: @dbsbankid and @digibankid YouTube: DBS Indonesia and DBS digibank Indonesia TikTok: @digibankid PT Bank DBS Indonesia is licensed and supervised by the Financial Services Authority (OJK) and Bank Indonesia (BI) and is a participant in the Deposit Insurance Corporation (LPS) guarantee program.
