Do you have an account that has not been used for a long time, also known as a dormant account? Be alert, do not let your account be traded! Dormant accounts can be misused for fraud, gambling, and money laundering. This is an illegal practice and can lead to legal consequences.
Risks of Buying and Selling Accounts
- Passive money laundering offenders (the seller) face a maximum prison sentence of 20 years and a maximum fine of Rp5 Billion (Article 5 of Law No. 8/2010 on Money Laundering).
- Active money laundering offenders (the buyer) face a maximum prison sentence of 20 years and a maximum fine of Rp10 Billion (Article 3 of Law No. 8/2010 on Money Laundering).
- Both sellers and buyers will be placed on the Bank's blacklist.
- Transaction records are tracked, and the account will be permanently blocked.
Keep Your Account Safe
- Use your account actively and regularly.
- Ensure your registered data, phone number, and email are always up to date.
- Never give your User ID, PIN, password, or OTP to anyone.
- Never accept offers to buy or sell accounts for any reward.
- Immediately report any unrecognized transactions to the DBSI Customer Centre.
Official Contact of PT Bank DBS Indonesia
- DBS digibank Application: Live Chat 24/7 via digibot (chat icon on the top right).
- DBSI Customer Centre: digibank: 0804 1500 327 or +6221 29852888 (from overseas). DBS Treasures & Treasures Private Client: 1500327 or +6221 298 52800 (from overseas). Only used to receive customer calls.
- Official e-mail: dbsicc@dbs.com
Other Official Channels
- WhatsApp Business: +62 85815003270 and +62 81519904657 (for one-way messages from the Bank to customers only).
- Website: https://www.dbs.id
- Facebook: DBS and DBS digibank Indonesia
- Instagram: @dbsbankid and @digibankid
- YouTube: DBS Indonesia and DBS digibank Indonesia
- Tiktok: @digibankid
Stay tuned to Behind The Scam series on Bank DBS Indonesia’s social media to learn more about varoius types of digital fraud.
PT Bank DBS Indonesia is licensed and supervised by the Indonesian Financial Services Authority (OJK) and Bank Indonesia (BI), and also participant of Indonesia Deposit Insurance Corporation (LPS) guarantee program.
