Dormant Account

At a Glance

A dormant account is a Current or Savings Account which status changes from active to dormant due to the lack of debit/credit transactions conducted by the Customer for 12 (twelve) consecutive months. All debit transactions cannot be performed, while some credit transactions are limited to protect dormant accounts. Client can request for activation to continue performing transactions using the account.

How to Activate Dormant Account

Activate your account through one of the three easy ways below:

digibank by DBS Application

Limited to partial activation and only Savings Accounts are shown on the app. Activate through the following 3 easy steps.

Branch Office

Fill the activation form or perform any transaction.

Email Instruction

Clients with Email Instruction facility can send an instruction via email to activate their account. Limited to partial activation.

Latest Terms of Dormant Account

Starting 15 November 2022, Clients of DBS Treasures will be charged a maximum fee of IDR 50,000 per month if all Current Accounts and Savings Accounts are dormant.

For latest info on Service Charges please click here.