We will uphold your trust in us by protecting and using your personal data in a responsible manner.
We want you to understand the types of data that we collect, so you can then make the best decisions about what you share with us. Personal data is any information that relates to an identifiable individual and we may collect such as this information when you interact with our products or services:
Any personal information held by us will be committed to a high degree of protection. Here are the ways that we collect your data – through these touchpoints which are relevant to how you may interact with our products/services in your daily lives:
Product sign-ups and promotions, contests and giveaways, app downloads and registrations, general online banking services.
Digital payments through website and apps, contactless payments.
Roadshows, DBSI partnership events, account opening /application at DBSI Branches, phone sales banking, general phone support (eg. Reporting loss of card)
Your personal information allows us to create more personalized and unique banking experiences just for you. When you trust us with your data, it’s only right that you understand how we may use it:
To deliver on our promise of helping you to live more, we often partner up with third parties that bring you rewards or promotions that gives you more out of life. We may also from time to time, share your personal data with others to keep improving your banking experiences with us but always in a responsible manner:
To speak to us regarding our privacy practices (including for any correction or access request), you may contact our DBSI 24-hour Call Center at 1500 327.
We may amend our policy from time to time to ensure consistency with any developments to the way DBSI uses your data. We will make the updated policy available on our website (www.dbs.com/id/treasures/privacypolicy-detail.page).