DBS digibank | DBS Bank Indonesia

Why Bayar & Beli?

How to access Bayar & Beli feature

Method 1 - Access via Login Screen

Method 2 - Access via Home Screen

With the Bayar & Beli feature you can fulfil your variety of needs

	Bayar Tagihan (Bill Payments) Pay your bills according to your needs: General services bill PAM (Aetra), PAM (Palyja), PLN NonTagLis, PLN Post Paid, Telkom PSTN) Cell phone bill (Indosat Matrix, Telkomsel, XL) Television bill (First Media, MNC Play, MNC Vision, Orange TV, Telkom Vision) Insurance bill (BPJS Kesehatan) Credit card bill Cashline bill
	Pulsa (Mobile Balance) Always ready to communicate, top up your mobile balance with no hassle. (XL, Telkomsel, Tri Prepaid, Smartfren, Indosat)
	Uang Elektronik (e-Wallet) Top up your e-wallet for your everyday transactions. (LinkAja, Paypro, XL Tunai, DOKU, GO-PAY, OVO)
	Paket Data (Mobile Data Plan) Gain vast internet access, top up your data plan with ease. (Currently only available for XL)
	Kartu e-money (e-money Card) Always in balance to fulfil your mobility, top up your e-money to purchase and access your everyday needs.
	Listrik (Electricity) Purchase PLN Prepaid token to ensure your electricity meter has enough credit to keep the lights on.
	Sinema ( Cinema ): Don’t miss the latest box office, top up your M-TIX account to buy your movie tickets with ease.

Check Your Credit Card information

Masukkan username dan password di Aplikasi digibank by DBS

Step 1

Enter your username and password
to login to the DBS digibank Application

Klik Kartu Kredit digibank-mu pada laman dashboard

Step 2

Tap ‘Kartu Kredit’ in the dashboard

Kamu dapat melihat informasi Kartu Kredit digibank-mu, seperti limit, total pemakaian kartu kredit, tanggal jatuh tempo, dan juga riwayat transaksi

Step 3

You can check your Credit Card information,
such as limit, total credit card usage, due date,
and transaction history

Track Your Credit Card Transactions

Step 1

Enter your username and password to login
to the DBS digibank Application

Step 2

Tap ‘Kartu Kredit’ in the dashboard

Klik ‘Lihat Seluruh Transaksi’ untuk melihat Riwayat transaksi Kartu Kredit digibank kamu

Step 3

Tap ‘Lihat Seluruh Transaksi’ to check your
credit card’s transaction history

Step 4

You can check all your credit card’s transaction history

Check Your Credit Card e-Statement

Step 1

Enter your username and password to login to
the DBS digibank Application

Step 2

Tap ‘Kartu Kredit’ in the dashboard

Klik icon ‘e-Statement’ untuk melihat e-statement Kartu Kredit hingga 6 bulan terakhir

Step 3

Tap ‘e-Statement’ to check your credit card
e-statements for the last 6 months

Redeem Your Reward Points

Step 1

Enter your username and password to login to
the DBS digibank Application

Step 2

Tap ‘Kartu Kredit’ in the dashboard

Jika Kartu Kredit digibank kamu belum aktif, klik ‘Aktivasi’ pada pop-up yang muncul

Step 3

Tap ‘Rewards’

Masukkan 3 digit nomor CVV yang terdapat di belakang Kartu Kredit digibank kamu

Step 4

Select your reward

Lalu buat PIN baru Kartu Kredit digibankmu

Step 5

Confirm your reward redemption by tapping ‘LANJUT’
to review the Terms and Conditions

Masukkan password login digibank dan Kartu kamu telah aktif untuk digunakan bertransaksi

Step 6

Enter your password

Step 7

ap ”Selesai” to receive your reward

Follow these easy steps to do Remittance

Why Use Remittance from digibank App by DBS

Access 24/7 without having to go to the branch
Just click directly from digibank App by DBS

Free of charge for transfers to more than 20 destination
Bearing 7 currencies: USD, SGD, AUD, EUR, HKD, CAD, GBP

The latest and champion FX Rate
Competitive exchange rates that make transfers easy

Transfers arrive on the same day
For transactions before the specified cutoff times

Complete Information

Come and do Remittance Now!

Come and do Remittance Now! in DBS digibank

Customer Transaction Dispute

As a form of commitment in providing comfort and security, PT Bank DBS Indonesia (the “Bank”) provides convenience to customers in submitting complaints regarding transaction dispute through DBS digibank Application.If you need to report a transaction dispute, please follow these instructions below:

Open the DBS digibank Application and select “Lainnya”. In “Bantuan” section, select “Sanggahan Transaksi” or you can search for “Sanggahan Transaksi” in the search bar

Select and enter the required detail of your transaction dispute which includes:

Type of Transaction
Date of Occurred Transaction
Transaction Amount
Transaction Reference Number
Account Number

If all the information is filled in, press “lanjut”.

In this section, provide more details about the incident. For example: the location of the incident, the conditions that caused it to happen, etc. Then, tap “SEND”.

Your report has been received to be processed. You will be followed up within 5-10 working days. A confirmation and report number will be sent to your email address which registered in DBS digibank Application.A transaction dispute form shall be sent to your email to be filled, or you can download Affidavit Form Kartu Kredit / Affidavit Form Kartu Debit. Once completed, send the form along with proof of transaction and ID card to dbsicc@dbs.com.

Transfer your first balance

Transfer your first balance by following these steps:

Transfer balance from other banks, via bank teller, ATM or internet / mobile banking

Choose bank destination: PT BANK DBS INDONESIA

Enter the Bank Code: 046

Enter your digibank account number by following these instructions:

Click Savings and Current Account in the DBS digibank Application homepage
Click on your main savings account, and your account number will be shown at the top part of the screen.

Follow the further instructions provided by the sender bank

Transfer to other banks

You can transfer to other banks by following these steps:

On the front page, tap “Transfer”

Tap “Penerima Transfer Rupiah” and choose your bank account destination

If you don’t have any saved destination accounts yet, you can add them easily:

Tap “Tambah Penerima” and tap “Transfer Rupiah” for domestic transfers, or “Transfer Valas” for international transfers.
Register your bank account destination’s details and tap “LANJUT”

Enter your transfer amount and tap “LANJUT”

Make sure that your details are correct, then tap “LANJUT” and enter your Login Password and tap “OTENTIKASI”

Finally, tap “SELESAI” and you will return to the homepage

You will receive your transfer confirmation via SMS and Email

Features & Benefits

Features & BenefitsAsk Anything Using Your AppAsk anything about digibank

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