virtual-account

Virtual Account

Easily identify paying customers and payment purposes

Virtual Account

Easily identify paying customers and payment purposes

At a Glance
Assign a Virtual Account (VA) to each of your customers for easy reconciliation of your collections.

Clarity

Identify customers and the purpose of payments clearly

Connected

All VAs are electronically connected to your registered account

Convenience

Check your daily account activity via IDEAL easily

Features & Benefits

Save time and lower costs

Assigning a VA number to each paying customer helps you keep track of payments from each of them

Create instant VAs

You are free to create and change the VA numbers assigned to your payers at any time by using RAPID SVA Capability

Better control and insights

Manage your day-to-day incoming funds from your key customers easily

Stay updated

Check your summary and account activity for each VA via DBS IDEAL (our online banking platform) or Ideal Connect (our host to host solution). Easy to use and access in PDF, Excel and CSV formats

How do I apply?

Simply contact your Relationship Manager or DBS BusinessCare by calling 1500380 (Indonesia) or +6221 8082 6902 (Overseas). We are available Monday to Friday (except public holidays), between 08:00 - 17.00.

Your relationship manager will assist you with the following forms:

  • Registration / Maintenance Form for Virtual Account services
  • Registration / Maintenance Form for IDEAL to receive your daily Virtual Account reports
  • Registration Form for IDEAL eReports to receive your SMS or Email alerts

No account opening application form is required for Virtual Accounts, as it is not a physical bank account, but a service that makes use of your existing master account. You will only need to register for this service and you can start to create and assign Virtual Accounts to your paying customers.

FAQs
What is a Virtual Account?

A virtual account is an account created and assigned to each of your paying customer, for example a distributor, so that your company will be able to differentiate each payment from the payment source. Payments made to Virtual Accounts will be automatically credited into your master account.
Do I need a DBS Business Account to use a VA?

Yes, you will need to have a Business Account with us in order to use this service. Your Business Account will act as your master account. If you do not have a business account with us, please call our DBS Indonesia Customer Centre at 11500 327 (Indonesia) or +6221 2985 2800 (Overseas) and we will arrange for a relationship manager to assist you. You may visit our Business Account page for more information.
Can VA collect other currencies apart from IDR?

VA can collect other currencies other than IDR
How many VA numbers can I create?

You can create as many Virtual Account numbers as required for your business. Each Virtual Account number has 16 digits and you can customise the last 12 digits.
When I get paid via my VA number, does it go to my master account?

The funds will go directly to the master account, since the Virtual Account serves only as a mirror account for the actual master account. The purpose for a Virtual Account is to help your business accounting with a better process for consolidation and tracking of receivables.

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