Bayar & Beli Feature

Why Bayar & Beli?

Bayar & Beli offers easy and flexible financial transactions for all your daily needs and lifestyle, anytime and anywhere.

How to access Bayar & Beli feature

 

Method 1 - Access via Login Screen

 

Method 2 - Access via Home Screen

With the Bayar & Beli feature you can fulfil your variety of needs
Bayar Tagihan (Bill Payments)
Pay your bills according to your needs:
  • General services bill PAM (Aetra), PAM (Palyja), PLN NonTagLis, PLN Post Paid, Telkom PSTN)
  • Cell phone bill (Indosat Matrix, Telkomsel, XL)
  • Television bill (First Media, MNC Play, MNC Vision, Orange TV, Telkom Vision)
  • Insurance bill (BPJS Kesehatan)
  • Credit card bill
  • Cashline bill
  Pulsa (Mobile Balance)
Always ready to communicate, top up your mobile balance with no hassle. (XL, Telkomsel, Tri Prepaid, Smartfren, Indosat)
Uang Elektronik (e-Wallet)
Top up your e-wallet for your everyday transactions. (LinkAja, Paypro, XL Tunai, DOKU, GO-PAY, OVO)
Paket Data (Mobile Data Plan)
Gain vast internet access, top up your data plan with ease. (Currently only available for XL)
Kartu e-money (e-money Card)
Always in balance to fulfil your mobility, top up your e-money to purchase and access your everyday needs.
Listrik (Electricity)
Purchase PLN Prepaid token to ensure your electricity meter has enough credit to keep the lights on.
Sinema ( Cinema ): 
Don’t miss the latest box office, top up your M-TIX account to buy your movie tickets with ease.

 Credit Card

​Check Your Credit Card information
 
Track Your Credit Card Transactions
Check Your Credit Card ​ e-Statement
Redeem Your Reward Points

Remittance

Follow these easy steps to do Remittance
remitance
Why Use Remittance from digibank App by DBS

Access 24/7 without having to go to the branch
Just click directly from digibank App by DBS

 

Free of charge for transfers to more than 20 destination
Bearing 7 currencies: USD, SGD, AUD, EUR, HKD, CAD, GBP

 

The latest and champion FX Rate
Competitive exchange rates that make transfers easy

 

Transfers arrive on the same day
For transactions before the specified cutoff times

 

Come and do Remittance Now!
Come and do Remittance Now! in digibank by DBS

Customer Transaction Dispute

Customer Transaction Dispute

As a form of commitment in providing comfort and security, PT Bank DBS Indonesia (the “Bank”) provides convenience to customers in submitting complaints regarding transaction dispute through digibank by DBS Application.

If you need to report a transaction dispute, please follow these instructions below:

  1. Open the digibank by DBS Application and select “Lainnya”. In “Bantuan” section, select “Sanggahan Transaksi” or you can search for “Sanggahan Transaksi” in the search bar
  2. Select and enter the required detail of your transaction dispute which includes:
    1. Type of Transaction
    2. Date of Occurred Transaction
    3. Transaction Amount
    4. Transaction Reference Number
    5. Account Number
    If all the information is filled in, press “lanjut”.
  3. In this section, provide more details about the incident. For example: the location of the incident, the conditions that caused it to happen, etc. Then, tap “SEND”.

Your report has been received to be processed. You will be followed up within 5-10 working days. A confirmation and report number will be sent to your email address which registered in digibank by DBS Application.

A transaction dispute form shall be sent to your email to be filled, or you can download Affidavit Form Kartu Kredit  / Affidavit Form Kartu Debit. Once completed, send the form along with proof of transaction and ID card to [email protected].

IDR Fund Transfer

Transfer your first balance

Transfer your first balance by following these steps:

  1. Transfer balance from other banks, via bank teller, ATM or internet / mobile banking
  2. Choose bank destination: PT BANK DBS INDONESIA
  3. Enter the Bank Code: 046
  4. Enter your digibank account number by following these instructions:
    • Click Savings and Current Account in the digibank by DBS Application homepage
    • Click on your main savings account, and your account number will be shown at the top part of the screen.
  5. Follow the further instructions provided by the sender bank

Transfer to other banks

You can transfer to other banks by following these steps:

  • On the front page, tap “Transfer”
  • Tap “Penerima Transfer Rupiah” and choose your bank account destination
  • If you don’t have any saved destination accounts yet, you can add them easily:
    • Tap “Tambah Penerima” and tap “Transfer Rupiah” for domestic transfers, or “Transfer Valas” for international transfers.
    • Register your bank account destination’s details and tap “LANJUT”
  • Enter your transfer amount and tap “LANJUT”
  • Make sure that your details are correct, then tap “LANJUT” and enter your Login Password and tap “OTENTIKASI”
  • Finally, tap “SELESAI” and you will return to the homepage
  • You will receive your transfer confirmation via SMS and Email


Virtual Assistance

Features & Benefits

Features & Benefits

Ask Anything Using Your App
Ask digibot anytime - digibot is here to help! Just sit back, relax, and type in your questions. digibot will answer them directly from the app.

Ask anything about digibank
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