Bill Payment

At a glance

Is a feature that provided to the customer to paid / process the utility payments (Electricity, Telephone, Internet, etc) via online through our IDEAL Internet Banking.

Features and Benefits

Improving Main Operating Account Proposition

Customers are able maintain one single accounts to paid their utility payments (Telco, Insurance, etc).

Reducing Fragmented Payment

due to lack of electronic payment option, customers are using cheques to pay bills.

Digital Customer Journey

Customer will be able to process the bill payment centrally from 1 bank.

Efficient

Customers can pay bills anytime and anywhere through IDEAL.

Fast

Instant payment process.

Safe

Data and transaction processes are protected by the DBS security system.

Transaction History

Detailed transaction payment history will are available in IDEAL.

FAQs

	What customer need to do if there are no access to Bill Payment on IDEAL?
	Customers can contact Bizcare Team to be assisted in the enablement process for the Bill Payment feature in IDEAL.

	What are your transaction fees for outward remittances?
	DBS offer competitive pricing for this service which is IDR 5000 / transaction.

	What is the latest cut-off time to submit my transaction requests with DBS?
	IDEAL Bill Payment will be available 24x7.

Get in touch

Make an online enquiry

Call
From overseas: +6221 8082 6902
In Indonesia: 1500380
Operating hours: 8.00 am to 5.00 pm, Mon - Fri (excluding PH)