Dear Valued Customer,
Thank you for being part of the DBS family.
As part of our efforts to provide the best service, please be informed that effective Wednesday, September 3, 2025.
1. DBS Indonesia Bank branches have reopened and are operating as usual, including:
| Branch offices have reopened |
| 1. DBSI Bandung Jawa Jalan Jawa No.1 Bandung, Jawa Barat 40117 |
| 2. DBSI Surabaya Pemuda Jalan Pemuda No. 54, Embong Kaliasin, Genteng, Surabaya, Jawa Timur 60271 |
2. Banking service will be redirected temporarily
We will temporarily redirected banking services for Bank DBS branch below:
| Temporarily closed branch office | The services will be redirected to |
| DBSI Medan Diponegoro Jalan Diponegoro No. 14 D-E, Medan, Sumatera Utara 20112 | DBSI Medan Imam Bonjol Jalan Imam Bonjol No. 26 A, Medan Sumatera Utara, 20152 |
During the temporary closure, transaction services remain safely accessible through DBS IDEAL.
We apologise for the inconvenience this may cause and sincerely appreciate your understanding. Please call DBS BusinessCare at 1500380 or +6221 8082 6902 (overseas) or email [email protected] for any further clarifications. Our team is ready to assist you on weekdays excluding public holidays, from 8:00am to 5:00pm. Thank you.
Sincerely,
PT Bank DBS Indonesia
Live more, Bank Less
